PN 82013151

Recording RouteFinder Information

Please fill in the following information on your Multi-Tech RouteFinder. This will help tech support in answering your questions. (The same information is requested on the Warranty Registration Card.)

Model No.: ________________________ Serial No.: _________________________

Software Version: ____________________

The Model No. and Serial No. are on the bottom of the RouteFinder; additional information is provided on the SSH IPSec Client pak.

Provide the configuration information (e.g., Default Gateway and other IP addresses used) from the Address Table in Chapter 2 of the RF650VPN User Guide manual, as well as any available LiveLog or Reporting information.

Also, note the status of your RouteFinder including LED indicators, screen messages, diagnostic test results, problems with a specific application, etc. Use the space below to note the RouteFinder status:

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Contacting Tech Support via E-mail

If you prefer to receive technical support via the Internet, you can contact Tech Support via e-mail at support@multitech.com or from http://www.multitech.com/ . When responding to e-mails from our technical staff please attach all previous e-mails to assist us in giving you a speedy response. Also include a Case Number if one was given to you. For faster service please contact the Technical Support Pool. Provide model, serial, firmware/software level and operating system as appropriate. Also provide your full name with surname in capitals, company name and contact telephone number.

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Multitech RFIPSC-50, RFIPSC-10 quick start Recording RouteFinder Information, Contacting Tech Support via E-mail