Napco Security Technologies GEM-K4RF System Trouble Error Codes, E19-00, E-20-00, E-21-00, E-24

SYSTEM TROUBLE ERROR CODES

Trouble	System Trouble	Action
Indication	Condition
E19-00	User Program Memory Error	Call installing company for service.
E-20-00	Dealer Program Memory Error	Call installing company for service.
E-21-00	System Shutdown	Call installing company for service.
E-22-NN	Sensor Watch Activity Failure	A Motion Sensor on the zone indicated has failed the programmed Sensor Watch activity test.
		Insure that the sensor is able to detect activity in the area; clear any obstacles which may be
		blocking the sensor from detecting activity. Press Cto clear the display, and then use the
		Function Menu to Reset Sensor Watch Failure (see page 17). If you cannot correct the
		problem yourself, call installing company for service.
E-23-00	Burglary Bus Failure	Call installing company for service.
E-24	Service Message	The system is in need of a preventive maintenance service call.
E-27-00	Printer Failure	Call installing company for service.
E-39-00	Receiver Capacity Error	Call installing company for service.
E-40-NN	RF Self Test Failure	A wireless motion sensor on the zone indicated has failed its automatic self test routine.
		Call installing company for service.
E-41-NN	Fire Trouble	A problem has been detected on the Fire zone indicated. Call for service. (GEM-P1632 and
		GEM-P816 panels only).
E-51	Bell/Siren Trouble	There is a problem with the Bell or Siren. Call installing company for service.
E-58-00	Telemetry Trouble	Call installing company for service.
E-59-00	Telemetry Failure	Call installing company for service.
E-66-00	"Clean Me" Smoke Detector Dirty	Clean detector or call installing company for service.
E-99-00	Keypad Panic Shorted too Long	Call installing company for service.

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