11
TROUBLE SHOOTING GUIDE
SYMPTOM | PROBLEM | TEST SOLUTION |
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No Flame Light but | - Light bulbs have burned out. | - Remove access panel and change |
everything else is |
| light bulbs. |
working properly. |
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Flame light, but no | - | Flame generator motor has burned out. |
movement in the flame | - | Flame generator has come loose. |
-Consult your local dealer.
-Remove the access panel and check to make sure the flame generator is in the flame generator bracket, and is secured to the motor with the rubber tube.
Heater works but | - | Fan on heater is not working. | - Consult your local dealer. |
there is no air flow. |
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Fan works but there is | - | Heater is not working. | - Consult your local dealer. |
no heat. |
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Fireplace will not | - | Breaker or fuse has blown. |
turn on. | - | Fireplace cord is unplugged. |
-Check main power switch is turned on.
-Consult your local dealer.
-Check fuse or breaker in house hold electric panel.
-Plug cord back into receptacle.
Heater does not turn off. - | Thermostat is set to high. | - Turn thermostat control down. | |
| - Thermostat may be faulty. | - Consult your local dealer. | |
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Excessive noise coming - | Dirt build up on fan bearing. | - Vacuum the top control compartment. | |
from the top of the unit. | - | Defective blower. | - Consult your local dealer. |
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Odour | - | Dust has settled on the | - Run heater until odour ceases |
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| heater element. | (approx. 1/2 hr) |
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| - Consult your local dealer. |
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Heater cycling on | - | Air intlets blocked. | - Check to make sure there is nothing blocking |
and off |
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| the air inlets on the bottom of the unit. |
- Should not be on high pile carpet that can block air inlets.
