Technical Support Form
Photocopy this form and update it each time you make changes to your software or hardware, and
use the completed copy of this form as a reference for your current configuration. Completing
this form accurately before contacting National Instruments for technical support helps our
applications engineers answer your questions more efficiently.
If you are using any National Instruments hardware or software products related to this problem,
include the configuration forms from their user manuals. Include additional pages if necessary.
Name__________________________________________________________________________
Company_______________________________________________________________________
Address________________________________________________________________________
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Fax (___ )___________________ Phone (___ ) ______________________________________
Computer brand ________________ Model ________________ Processor __________________
Operating system (include version number)____________________________________________
Clock speed ______MHz RAM _____MB Display adapter _________________________
Mouse ___yes ___no Other adapters installed_______________________________________
Hard disk capacity _____MB Brand ___________________________________________
Instruments used ________________________________________________________________
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National Instruments hardware product model___________ Revision________________________
Configuration ___________________________________________________________________
National Instruments software product____________________________ Version ____________
Configuration ___________________________________________________________________
The problem is: _________________________________________________________________
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List any error messages: ___________________________________________________________
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The following steps reproduce the problem: ___________________________________________
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