© National Instruments Corp. 4-1 GPIB-ENET for Macintosh
Chapter 4Installation Verification and Troubleshooting
This chapter describes how to verify the software installation, troubleshoot hardware and
software problems, and interpret the READY LED status messages.
If you still have problems after completing the steps in this chapter, complete the forms
in Appendix C, Customer Communication, and call National Instruments for technical
support. It is essential to have these forms filled out before calling so that National
Instruments can answer your questions more quickly and accurately.

Troubleshooting Hardware Problems

Warning: The GPIB-ENET contains circuitry that operates with hazardous
voltages. Refer servicing to qualified personnel.
• Verify that all cables are securely connected to the GPIB-ENET.
• Verify that the Ethernet port configuration slide switch is set to the correct Ethernet
port. Refer to the Set the Ethernet Port Configuration section of Chapter 2,
Hardware Configuration and Installation, for more information.
• Verify that the DIP switch settings are configured properly for your setup. Refer to
the Configure the DIP Switch section of Chapter 2, Hardware Configuration and
Installation, for more information.
• Verify that the GPIB-ENET is powered on.
• Check the condition of the fuse.
Warning: For continued protection against fire, replace the fuse only with the
same type and rating of fuse. See Appendix A, Hardware
Specifications, for fuse specifications.

Verify the Software Installation

This step verifies that the NI-488.2 driver is installed and functioning with the
GPIB-ENET. If any one of the software installation steps fails, you might have to
change a hardware or software setting. If this is the case, refer to Chapter 2, Hardware
Configuration and Installation or Chapter 3, Software Installation and Configuration.