National Instruments 321372C-01, CAN Hardware - page 41

Appendix C Troubleshooting and CommonQuestions
Getting Started with CAN for Windows NT C-4
© National Instruments Corporation
Why does the uninstall program leave some components installed?
The uninstall program removes only items that the installation program
installed. If you add anything to a directory that was created by the
installation program, the uninstall program does not delete that directory,
because the directory is not empty after the uninstallation. You must
remove any remaining components yourself.
What information should I have before I call National Instruments?
When you call National Instruments, you should have all of the information
filled out on the Hardware and Software ConfigurationForm in
AppendixE, Customer Communication.