cFP-2200/2210/2220 30 ni.com
Troubleshooting
This section contains troubleshooting instructions for the cFP-22xx and
FieldPoint software. For more troubleshooting information, refer to the
Measurement & Automation Explorer Help for FieldPoint and the
Measurement & Automation Explorer Remote Systems Help.

Runaway Startup Application

If a runaway startup application causes the cFP-22xx to become
unresponsive, you must power down the cFP-22xx, then reboot it with
either the NO APP switch or the SAFE MODE switch in the ON position.
Rebooting the controller with the NO APP switch ON prevents any VIs
from running at startup. Rebooting with the SAFE MODE switch ON starts
the cFP-22xx in safe mode, and the embedded LabVIEW Real-Time engine
is not launched. Refer to the Configuring DIP Switches section for more
information.

Other Indications of Trouble with the Controller

• Amber status LED stays lit when controller is in normal mode
• Cannot detect controller in MAX unless it is in safe mode
• After you set the IP address, the controller reboots unconfigured or
with the old IP address
• Green status LED error code greater than 3
• Green status LED error code 2 during normal operation
• Controller incorrectly reports that the disk is full
• I/O module ready LEDs off in normal mode but on in safe mode
• Unusual file or folder names when you FTP to the controller
First, use MAX to reinstall software on the controller. If that does not solve
the problem, you may have to reformat the internal memory of the
controller.

Reformatting the Internal Memory

1. Reboot the controller into safe mode by moving the SAFE MODE DIP
switch to the ON position and cycling the power.
2. Open MAX and expand Remote Systems to find the FieldPoint bank.
3. Right-click the FieldPoint bank and select Format Disk.
After formatting, you must reconfigure network settings and reinstall
software. Remember to install LabVIEW Real-Time 8.5.1 or later on the
controller, because previous versions do not work with the controller.