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Appendix

E - 23

Troubleshooting/Support

Troubleshooting/Support

 

 

 

 

 

Problem

Check These Items

 

 

 

 

 

 

No picture

- The signal cable should be completely connected

 

 

 

to the display card/computer.

 

 

 

- The display card should be completely seated in its

 

 

 

slot.

 

 

 

- Power button and computer power switch should

 

 

 

be in the ON position.

 

 

 

- Check to make sure that a supported mode has been

 

 

 

selected on the display card or system being used.

 

 

 

(Please consult display card or system manual to

 

 

 

change graphics mode.)

 

 

 

- Check the monitor and your display card with

 

 

 

respect to compatibility and recommended settings.

 

 

 

- Check the signal cable connector for bent or pushed-

 

 

 

in pins.

 

 

 

- Check that the DVI/D-SUB button is in the correct

 

 

 

position.

 

 

 

 

 

 

Power Button does

Unplug the power cord of the monitor from the AC

 

 

not respond

outlet to turn off and reset the monitor, or

 

 

 

simultaneously press the RESET and Power buttons.

 

 

 

 

 

 

Image persistence

Image persistence is when a “ghost” of an image

 

 

 

remains on the screen even after the monitor has been

 

 

 

turned off. Unlike CRT monitors, LCD monitors’

 

 

 

image persistence is not permanent. To alleviate

 

 

 

image persistence, turn the monitor off for as long as

 

 

 

an image was displayed. If an image was on the

 

 

 

monitor for one hour and a ”ghost” of that image

 

 

 

remains, the monitor should be turned off for one

 

 

 

hour to erase the image.

 

 

 

NOTE: As with all personal display devices, NEC

 

 

 

recommends using a screen saver at regular intervals

 

 

 

whenever the screen is idle.

 

 

 

 

 

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NEC LCD1810X user manual Troubleshooting/Support, Problem Check These Items