Problem Checklist

First check the items in the following list. If these items don't help, see the table that follows the list.

Power to the notebook is on.

The AC power outlet to which your AC adaptor is connected is working. Test the outlet by plugging in a lamp or other electrical device.

All cables are tightly connected.

The display setting is configured correctly.

The display brightness control is adjusted properly.

If using battery power, check that the battery pack is properly inserted and fully charged.

Problem

The notebook does not power on

Resolution

If you are operating the notebook with battery power, check that the battery pack is correctly inserted. Attach the AC adaptor to recharge the battery.

If you have the AC adaptor attached, check that you are using a working AC power outlet.

LCD screen is dark and blank

Battery power does not last long

Power-saving mode has shut off the backlight. Press a keyboard key. The built-in LCD may not be selected. Press specific function key once or twice to select the LCD video mode.

Screen brightness needs adjustment. Use the specific functions keys.

The notebook entered Standby mode due to low battery power. Plug in the AC adaptor before resuming operation.

Use power-saving modes.

 

 

For more information, please refer to: Windows Vista® Operating

 

Page

 

System Introduction Managing System Power ; or

 

32

 

 

 

 

Windows® XP Operating System Introduction Managing

 

Page

 

System Power.

 

40

 

 

 

 

Fully charge and discharge the battery several times to recondition it.

 

Replace the battery.

 

 

For more information, please refer to: Introducing Your NEC

 

Page

 

VERSA Using the Battery ; and

 

20

 

 

 

 

Introducing Your NEC VERSA Replacing the Battery.

 

Page

 

 

 

22

 

 

 

 

Information on the LCD is difficult to see

An optional component does not work

The Standby/Resume function does not work.

Use the specific functions keys to adjust the brightness control.

Tilt the LCD screen slightly forward or backward.

Make sure the component is securely installed or connected.

Refer to the optional component documentation.

If the notebook does not enter Standby mode, a disk drive might be busy. Wait until the disk drive stops and try again.

If notebook does not resume, it may have auto suspended on a low battery. Attach the AC adaptor and try again.

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NEC M380 manual Problem Checklist, Problem Resolution