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7. Appendix
5.LoanServiceChargesandConditions:
UponacceptanceofthisNECProjector,Customeragrees toassume
liability for this loan unit.
Thecurrentcost ofuseof thisloanunit isUS$200for12 calendar
days.
IfCustomerdoesnotreturntheunitwithinthe12calendardays,Cus-
tomerwillbechargedthenexthighestcostuptoandincludingthefull
listpricetoCreditCards,whichpricewillbeinformedbyNECAuthorized
Service Stations. Please see the attached listing of contacts for each
countrytoarrangeforpickupoftheloanunit.
Ifyoureturntotheircountryoforiginwiththeloanunit,youwillbecharged
additional freight to return the unit to the loaning country.
Thankyouforyourunderstandingofthisprogram.
Condition of your TravelCare Service ProgramEnduserisrequestedtounderstand followingconditionofTravelCare
Service Program and complete the necessary information on the ap-
plication sheet.
1. Service Options:
Thereare3types of[Service]available.Enduser hastounderstand
followingconditionandisrequiredtollintheApplicationSheet.
1)RepairandReturn:
The‘Faultyunit’issentorcollectedfromthecustomer.Itisrepaired
andreturnedwithin 10daysto thecustomer,excludingtransport
time.
Theremayhavea case,repairandreturn can’tbedone byNEC
AuthorizedServiceStation,becauseofshortageofsparepartsdue
to same model is not sold in the territory.
2)RepairandReturnwithLoan:(ThisserviceislimitedtosomeSer vice
Stations)
ThisserviceisofferedtotheEnduser,whocannotwaituntiltheirunit
is repaired.
ThecustomercanborrowaunitforUS$200upto12days.Customer
thensendsin inoperableunittonearest NECAuthorizedService
Stationforservice.Inordertopreventcollection problem,Enduser
isrequiredtollinApplicationSheet.
Enduserneedsto conrmtheavailability oftheService toNEC
AuthorizedServiceStations.
3)LoanOnly:
Forthisservice,NECAuthorizedServiceStation suppliesthecus-
tomerwithaloanunitforUS$200upto12days.Customerkeepsthe
inoperableunitandwhencustomerreturnshome,customerarranges
to have the projector serviced in the home country.
2.WarrantyExclusions:
This program does not apply if the Projector’s serial number has been
defaced, modified or removed.
If,inthejudgementofNECAuthorizedServiceStationoritsagentthe
defectsorfailuresresultfromanycauseotherthanfairwearandtearor
NECneglect,orfaultincludingthefollowingwithoutlimitation:
1)Accidents,transportation,neglect,misuse,abuse,water,dust,smoke
ordefaultoforbytheCustomeritsemployeesoragentsoranythird
party;
2)Failureoructuationofelectricalpower,electricalcircuitry,aircon-
ditioning, humidity control or other environmental conditions such as
useitinsmokingarea;
3) Any fault in the attachments or associated products or components
(whetherornotsuppliedbyNECoritsagentswhichdonotformpart
oftheProductcoveredbythiswarranty);
4)AnyactofGod,re,ood,war,actofviolenceoranysimilaroccur-
rence;
5)AnyattemptbyanypersonotherthananypersonauthorizedbyNEC
to adjust, modify, repair, install or service the product.
6)AnyCross-borderchargessuchas,duty,insurance,taxetc.
3.ChargesforWarrantyExclusionsandOutofWarrantyCase:
Incasefaultyunitis underwarrantyexclusionscaseorunder Outof
Warrantyperiod,NECAuthorizedServiceStationwillInformestimation
ofactualservicecosttotheEnduserwithreason.
4.DeadonArrival(DOA):
Endusermusttakethisissueupwiththeiroriginalsupplierinthecountry
of purchase.
NECAuthorizedServiceStationwillrepairtheDOAunitasaWarranty
repair,butwillnotexchangeDOAunitwithnewunits.