b.If the database server connectivity is lost during the time of an E911 call, the alarm pop-up will display only details of the Extension number that made the call and Site from where the call originated. Likewise, the PDF file will display the complete ALI information that was available in the database when that was last connected.
NOTE: The Alarm application keeps polling the database server in the configurable interval that can be configured in the ‘ESNAlarmClient.ini’ file.
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