Information for DSL Service

You can connect directly to a DSL line or to a fiber or cable modem.

If you are connecting to a DSL line, make sure that your DSL service is active before you install the modem router. You need the following information to install your DSL modem and connect to the Internet:

DSL user name and password. This information is included in the welcome letter your DSL ISP sent you when you signed up for your service. Record your DSL Internet service account user name and password.

Your telephone number or DSL account number. If you do not have voice service, you can use your DSL account number in place of a phone number.

If you do not know or cannot locate your DSL user name and password, call your DSL Internet service provider (ISP). Be specific when speaking with your DSL Internet service provider. For example, you could say, “I need my DSL service user name and password. Can you help me?”

Note:  If your provider says that they do not support NETGEAR services, tell them that you need only your DSL user name and password; you do not need support.

August 2014

NETGEAR, Inc.

350 East Plumeria Drive

 

San Jose, CA 95134, USA

Join the Modem Router’s WiFi Network

To connect your computer or WiFi device (such as a smartphone or gaming device) to your modem router’s WiFi network:

1.Open the softwar e utility that manages your WiFi connections on the computer or WiFi device that you want to connect to your modem router.

This utility scans for all wireless networks in your area.

2.Find and select your modem router’s WiFi network name (SSID). The SSID is on the product label.

3.Enter the modem router’s password (or your custom password if you changed it) and click the Connect button.

The password is on the product label.

4.Repeat Step 1 through Step 3 to add other computers or WiFi devices.

WiFi network name (SSID)

Network key (password)

WiFi Network Name and Password

This product has a unique WiFi network name (SSID) and network key (password). The default SSID and password are uniquely generated for every device, like a serial number, to protect and maximize your wireless security. This information is on the product label.

NETGEAR recommends that you use the preset WiFi settings because you can check the router label if you forget them. NETGEAR genie lets you change these settings if you want. If you do so, write down the new WiFi settings and store them in a safe place.

Support

Thank you for purchasing this NETGEAR product.

After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website.

For product updates and web support, visit http://support.netgear.com. NETGEAR recommends that you use only the official NETGEAR support resources.

You can get this installation guide in multiple languages and the user manual online at http://downloadcenter.netgear.com or through a link in the product’s user interface.

For the current EU Declaration of Conformity, visit http://support.netgear.com/app/answers/detail/a_id/11621/. For regulatory compliance information, visit http://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.

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NETGEAR D500 Information for DSL Service, Join the Modem Router’s WiFi Network, WiFi Network Name and Password, Support