•Check that your log-in credentials are correct, or that the information you entered on the Basic Settings screen is correct.

•Check with your ISP to verify that the Multiplexing method, VPI, and VCI settings on the ADSL settings screen are correct.

It is possible that this is due to a problem at your ISP.

Obtaining an Internet IP Address

If your wireless-N modem router is unable to access the internet, and your Internet LED is red, you should determine whether the wireless-N modem router is able to obtain a Internet IP address from the ISP. Unless you have been assigned a static IP address, your wireless-N modem router must request an IP address from the ISP. You can determine whether the request was successful using the browser interface.

To check the Internet IP address from the browser interface:

1.Launch your browser and select an external site such as http://www.netgear.com.

2.Access the Main Menu of the wireless-N modem router’s configuration at http://192.168.0.1.

3.Under Maintenance, select Router Status and check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your wireless-N modem router has not obtained an IP address from your ISP.

If your router is unable to obtain an IP address from the ISP, the problem may be one of the following:

•If you have selected a login program, you may have incorrectly set the Service Name, User Name and Password. See “Troubleshooting PPPoE or PPPoA” on page 31.

•Your ISP may check for your computer's host name.

Assign the computer Host Name of your ISP account to the wireless-N modem router in the browser-based Setup Wizard.

•Your ISP only allows one Ethernet MAC address to connect to Internet, and may check for your computer’s MAC address. In this case:

–Inform your ISP that you have bought a new network device, and ask them to use the router’s MAC address; or

–Configure your router to spoof your computer’s MAC address. This can be done in the Basic Settings menu. Refer to the online help in the wireless-N modem router main menu.

Troubleshooting

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NETGEAR DGN2200 manual Obtaining an Internet IP Address
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DGN2200 specifications

The NETGEAR DGN2200 is a versatile and reliable ADSL2+ modem router designed for home users looking to combine internet connectivity and networking functionalities in one device. With an array of features, this model stands out due to its ease of use, robust performance, and efficient management of internet traffic.

One of the primary features of the DGN2200 is its ADSL2+ modem capability, which supports internet speeds of up to 24 Mbps. This makes it suitable for households that engage in various online activities such as streaming videos, online gaming, and video conferencing. The device is compatible with most ADSL service providers, ensuring a hassle-free setup process for users.

The DGN2200 also boasts a built-in 4-port Ethernet switch, allowing users to connect multiple wired devices directly through Ethernet cables. Additionally, it features wireless connectivity through the 802.11n Wi-Fi standard, providing speeds of up to 300 Mbps. This dual functionality empowers users to connect both wired and wireless devices seamlessly, catering to the diverse needs of modern households.

Netgear has incorporated advanced security protocols within the DGN2200 to protect users from external threats. The device offers WPA2 wireless security, ensuring that unauthorized users cannot access the network. Furthermore, parental controls enable users to manage internet access for various devices, thus providing a safer online environment for children.

One of the noteworthy technologies within the DGN2200 is its Quality of Service (QoS) feature, which prioritizes bandwidth for high-demand applications. This helps to ensure smoother performance during activities like online gaming or HD video streaming, even when multiple devices are connected to the network.

The DGN2200 is also user-friendly, featuring an intuitive web-based interface that simplifies the configuration and management of settings. The installation process is straightforward, allowing users to set up the device quickly without requiring extensive technical know-how.

Overall, the NETGEAR DGN2200 is a robust and feature-rich modem router that enhances home networking capabilities. With its ADSL2+ support, reliable wireless connectivity, security features, and user-friendly interface, it's an excellent choice for families looking to optimize their online experience. Whether for entertainment, work, or casual browsing, the DGN2200 delivers solid performance and convenience.
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