Troubleshooting

This chapter gives information about troubleshooting your wireless-N modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

Is the router on?

Go to “Basic Functioning” on page 26.

Have I connected the router correctly?

Go to “Cannot Log in to the Router” on page 28.

I cannot access the router’s configuration with my browser. Go to “Troubleshooting Internet Browsing” on page 31.

I have configured the router but I can’t access the Internet. Go to “Troubleshooting the ISP Connection” on page 28.

I cannot remember the router’s configuration password.

Go to “Using the Restore Factory Settings Button to Reset the Router” on page 34.

I want to clear the configuration and start over again.

Go to “Restoring the Default Configuration and Password” on page 33.

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:

1.When power is first applied, verify that the Power LED is on (see “Hardware Features” on page 2 for an illustration and explanation of the LEDs).

2.After approximately 10 seconds, verify that:

a.The LAN port LEDs are lit for any local ports that are connected.

b.The ADSL Internet port LED is lit.

If a port’s LED is lit, a link has been established to the connected device. If any of these conditions does not occur, refer to the appropriate following section.

Troubleshooting

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NETGEAR DGN2200 manual Troubleshooting, Basic Functioning

DGN2200 specifications

The NETGEAR DGN2200 is a versatile and reliable ADSL2+ modem router designed for home users looking to combine internet connectivity and networking functionalities in one device. With an array of features, this model stands out due to its ease of use, robust performance, and efficient management of internet traffic.

One of the primary features of the DGN2200 is its ADSL2+ modem capability, which supports internet speeds of up to 24 Mbps. This makes it suitable for households that engage in various online activities such as streaming videos, online gaming, and video conferencing. The device is compatible with most ADSL service providers, ensuring a hassle-free setup process for users.

The DGN2200 also boasts a built-in 4-port Ethernet switch, allowing users to connect multiple wired devices directly through Ethernet cables. Additionally, it features wireless connectivity through the 802.11n Wi-Fi standard, providing speeds of up to 300 Mbps. This dual functionality empowers users to connect both wired and wireless devices seamlessly, catering to the diverse needs of modern households.

Netgear has incorporated advanced security protocols within the DGN2200 to protect users from external threats. The device offers WPA2 wireless security, ensuring that unauthorized users cannot access the network. Furthermore, parental controls enable users to manage internet access for various devices, thus providing a safer online environment for children.

One of the noteworthy technologies within the DGN2200 is its Quality of Service (QoS) feature, which prioritizes bandwidth for high-demand applications. This helps to ensure smoother performance during activities like online gaming or HD video streaming, even when multiple devices are connected to the network.

The DGN2200 is also user-friendly, featuring an intuitive web-based interface that simplifies the configuration and management of settings. The installation process is straightforward, allowing users to set up the device quickly without requiring extensive technical know-how.

Overall, the NETGEAR DGN2200 is a robust and feature-rich modem router that enhances home networking capabilities. With its ADSL2+ support, reliable wireless connectivity, security features, and user-friendly interface, it's an excellent choice for families looking to optimize their online experience. Whether for entertainment, work, or casual browsing, the DGN2200 delivers solid performance and convenience.