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NETGEAR RP614 v4 manual RP614v4 Cable/DSL Router Reference Manual, Troubleshooting, v3.1, June

Models: RP614 v4

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RP614v4 Cable/DSL Router Reference Manual

•Time is off by one hour. Cause: The router does not automatically sense Daylight Savings Time. In the E-mail menu, select or clear the checkbox marked “Adjust for Daylight Savings Time”.

5-8	Troubleshooting

v3.1, June 2008

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NETGEAR RP614 v4 manual RP614v4 Cable/DSL Router Reference Manual, Troubleshooting, v3.1, June

Contents

RP614v4 Cable/DSL Router Reference Manual NETGEAR, IncEN 55 022 Declaration of Conformance TrademarksStatement of Conditions Bestätigung des Herstellers/ImporteursWorld Wide Web Voluntary Control Council for Interference VCCI StatementCustomer Support Product and Publication Detailsv3.1, June Maintenance ContentsContent Filtering RP614v4 Cable/DSL Router Reference ManualChapter Advanced Configuration of the RouterTroubleshooting ChapterProblems with Date and Time Appendix A Technical SpecificationsRestoring the Default Configuration and Password Factory Default Settingsviii v3.1, JuneAbout This Manual Audience, Scope, Conventions, and FormatsPrinting a Page in the HTML View How to Use This ManualHow to Print this Manual Printing a Chapter Printing the Full ManualRP614v4 Cable/DSL Router Reference Manual v3.1, JunePackage Contents Chapter IntroductionThe Router’s Front Panel Table 1-1. Status Light DescriptionsAC power adapter outlet for 5 V DC @ 1 A output, 5W maximum Installing the RP614v4 routerThe Router’s Rear Panel Free technical support seven days a week, twenty-four hours a day Maintenance and SupportFlash memory for firmware upgrades Chapter Content Filtering Content Filtering OverviewBlocking Access to Internet Sites Blocking Access to Internet Services Services are functions performed by server computers at the request of client computers. For example, Web servers serve Web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on your network sends a request for service to a server computer on the Internet, the requested service is identified by a service or port number. This number appears as the destination port number in the transmitted IP packets. For example, a packet that is sent with destination port number 80 is an HTTP Web server request Configuring a User Defined Service Configuring Service Blocking by IP Address RangeScheduling When Blocking Will Be Enforced Viewing Logs of Web Access or Attempted Web Access Refresh Content FilteringLog action buttons are described in Table Click this button to refresh the log screenConfiguring E-Mail Alert and Web Access Log Notifications Day for sending log Chapter Maintenance Viewing Router Status InformationRP614v4 Cable/DSL Router Reference Manual MaintenanceThis screen shows the following parameters Router Status FieldsRelease MaintenanceThis screen shows the following statistics Click the Release button to release the DHCP leaseRouter Statistics Items MaintenanceRP614v4 Cable/DSL Router Reference Manual v3.1, JuneConfiguration File Management Viewing a List of Attached DevicesRestoring and Backing Up the Configuration Erasing the Configuration Upgrading the Router SoftwareChanging the Administrator Password Maintenance To change the password 1. First enter the old password2. Enter the new password twice 3. Click Apply to save your changes RP614v4 Cable/DSL Router Reference Manual3-10 MaintenanceRP614v4 Cable/DSL Router Reference Manual v3.1, JuneChapter 4 Advanced Configuration of the Router Configuring Port TriggeringPort Triggering Timeout 1. Click Add Service Configuring for Port Forwarding to Local Servers Adding a Custom Service 2. Click the Add Custom Service buttonMultiple Computers for Internet Game Example Editing or Deleting a Port Forwarding EntryLocal Web and FTP Server Example Configuring the WAN Setup Options Setting Up a Default DMZ ServerDisabling the SPI Firewall Responding to Ping on the Internet WAN PortUsing the LAN IP Setup Options Setting the MTU SizeConfiguring LAN TCP/IP Setup Parameters Using the Router as a DHCP server Using Address ReservationUsing a Dynamic DNS Service 2. Click Edit or DeleteConfiguring Static Routes To add or edit a Static Route 9. Click Apply to have the static route entered into the table Enabling Remote Management Access Using Universal Plug and Play UPnP Set up UPnP according to the guidelines below Basic Functioning Chapter TroubleshootingPower Light Not On LAN or Internet Port Lights Not On Troubleshooting the Web Configuration InterfaceLights Never Turn Off Troubleshooting the ISP Connection To check the WAN IP address Troubleshooting a TCP/IP Network Using a Ping Utility Testing the LAN Path to Your RouterTesting the Path from Your Computer to a Remote Device Restoring the Default Configuration and Password Problems with Date and Timev3.1, June TroubleshootingRP614v4 Cable/DSL Router Reference Manual Technical Specifications Appendix A Technical SpecificationsFactory Default Settings v3.1, JuneRP614v4 Cable/DSL Router Reference Manual General SpecificationsTechnical Specifications Electromagnetic Emissionshttp//documentation.netgear.com/reference/enu/vpn/index.htm Appendix B Related Documentshttp//documentation.netgear.com/reference/enu/wireless/index.htm Related Documentsv3.1, June RP614v4 Cable/DSL Router Reference ManualRelated Documents Index Index-2