NETGEAR SC101 - page 2

Self-certifying File System (SFS) .................................................................................. 22

New Technology File System (NTFS) .......................................................................... 22

SAN and Network Attached Storage (NAS) ................................................................. 22

SC101 Command Line Interface (CLI) for Advanced Users ............................................ 23

Using CLI Commands ................................................................................................... 23

Command: ut_full getpart .............................................................................................. 25

Fixing Corrupted Characters .......................................................................................... 25

Removing an Unusable Drive with ut.exe ..................................................................... 28

Data recovery with SFSExtract.exe ............................................................................... 28

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Contents

Main NETGEAR SC101 - Revised Troubleshooting Guide Page Viewing and Accessing Drives Troubleshooting Tips Windows Disk Management Unallocated Partitions 1. 2. Page Page Page Cannot See Partition (Old Firmware Problem) If a partition has never been seen on a particular computer If a partition disappears one that a particular computer could see before Cannot Create a Mirror Prerequisites Check LED Lights (URL Link) Check Cables Check the Drive Partition 1. 4. Hardware LED Indicators D-Link or FritzBox Routers Page Hard Disk Problems and Drive Errors The table below describes hard disk problems and drive errors. 1. SCM Software Right side of GUI screen is cut off SCM Installation Error Messages List of Error Messages The table below lists error messages for the SC101. No Central Storage Device was Found in SmartWizard Page SmartSync Pro Activation Error Error "Drive attachment failed" when Attach Partition Fails About the SC101 System Requirements What operating systems cannot be used? Heat and the SC101 Does vertical disk mounting affect disk life? SC101 Performance Self-certifying File System (SFS) New Technology File System (NTFS) SAN and Network Attached Storage (NAS) SC101 Command Line Interface (CLI) for Advanced Users Using CLI Commands 1. 2. 3. Command: ut_full getpart Fixing Corrupted Characters Page Page Removing an Unusable Drive with ut.exe 2. 3. 4. 5. Data recovery with SFSExtract.exe 1. 4.