Reference Manual for the Broadband Voice Adapter TA612V
Troubleshooting Tips
Here are some tips for correcting simple problems you may have.
Be sure to restart your network in this sequence:
1.Turn off and unplug the modem, turn off the broadband voice adapter, and turn off the computer.
2.Turn on the modem, wait two minutes.
3.Turn on the broadband voice adapter and wait 1 minute.
4.Turn on the computer.
Make sure the Ethernet cables are securely plugged in.
•The Internet status light on the broadband voice adapter will be lit if the Ethernet cable to the broadband voice adapter from the modem is plugged in securely and the modem and broadband voice adapter are turned on.
•For each powered on computer connected to the broadband voice adapter with a securely plugged in Ethernet cable, the corresponding broadband voice adapter LAN port status light will be lit. The label on the bottom of the broadband voice adapter identifies the number of each LAN port.
Make sure the network settings of the computer are correct.
•LAN connected computers must be configured to obtain an IP address automatically via DHCP. Please see Appendix C, “Preparing Your Network or the animated tutorials on the CD for help with this.
•Some cable modem ISPs require you to use the MAC address of the computer registered on the account. If so, in the Router MAC Address section of the Basic Settings menu, select “Use this Computer’s MAC Address.” The router will then capture and use the MAC address of the computer that you are now using. You must be using the computer that is registered with the ISP. Click Apply to save your settings. Restart the network in the correct sequence.
Check the router status lights to verify correct router operation.
•If the Power light does not turn solid green within 2 minutes after turning the router on, reset the router according to the instructions in “Restoring the Default Configuration and Password” on page
Connecting the Router to the Internet |
