NETGEAR WNR2000v5 WiFi Connections, Changes Not Saved

Troubleshooting

101

N300 WiFi Router

WiFi Connections

If you are having trouble connecting wirelessly to the router, try to isolate the problem, which

might be one of the following:

•The WiFi signal strength is weak.

Check these conditions:

-Is your router too far from your computer, or too close? Move your computer near the

router, but at least 6 feet (2 meters) away, and see if the signal strength improves.

-Is your WiFi signal blocked by objects between the router and your computer?

•Your computer or wireless devices does not find your WiFi network.

Check the following:

-Is the WiFi LED on the router lit?

If this LED is off, it is possible that someone disabled the wireless radio or set up a

wireless schedule. For more information about these settings, see Control the

Wireless Radio on page 70.

-Did you disable the router’s SSID broadcast?

If you cleared the Enable SSID Broadcast check box in the Wireless Network

screen, your wireless network is hidden and does not display in your wireless client’s

scanning list. To connect to a hidden network, you must type the network name and

the WiFi password. For more information about the SSID broadcast, see Specify

Basic WiFi Settings on page 63.

-Does your computer or wireless device support the security that you are using for

your WiFi network (WEP

, WPA, or WPA2)?

For information about wireless security settings, see Specify Basic WiFi Settings on

page 63.

If the router does not save the changes you make through the NETGEAR genie screens, do

the following:

•When you log in to the router and change the settings on a screen, always click the Apply

button before you move to another screen or tab, or your changes are lost.

•Click the Refresh or Reload button in the web browser. It is possible that the changes

might have occurred, but the old settings are in the web browser’s cache.