NETGEAR WNR2000v5 Cannot Log In to the Router

Troubleshooting

103

N300 WiFi Router

When the router is turned on, the Power LED turns amber for about 20 seconds and

then turns green. If the LED does not turn green, the router has a problem.

If the Power LED is still amber one minute after you turn on power to the router, try the

following:

•Unplug the router’s power adapter cord. Plug it in again and see if the router recovers.

•To return the router to its factory settings, press and hold the Reset button.

For more information, see Factory Settings on page 111.

If the error persists, you might have a hardware problem. Contact technical support at

www.netgear.com/support.

If the Internet LED does not light, check the following:

•Make sure that the Ethernet cable is securely connected to the router Internet port and

the modem.

•Make sure that power is turned on to the connected modem.

•Be sure that you are using the correct cable.

When you connect the router’s Internet port to a cable or DSL broadband modem, use

the cable that was supplied with the cable or DSL broadband modem. This cable can be

a standard straight-through Ethernet cable or an Ethernet crossover cable.

If the WiFi LED stays off, check to see if someone disabled the wireless radio or set up a

wireless schedule. For more information about these settings, see Control the Wireless

Radio on page 70. The WiFi LED is lit when the wireless radio is turned on.

Cannot Log In to the Router

If you cannot log in to the router from a computer or wireless device on your local network,

check the following:

1. Make sure that your computer or wireless device is connected to the router’s network.

-For a WiFi connection, select the network and entered its WiFi password.

-For a wired connection, use an Ethernet cable to connect your computer to an

Ethernet LAN port on the router (not the Internet port).

2. Launch a web browser from a computer or wireless device that is connected to the network.

3. In the address field of your browser, type www.routerlogin.net or www.routerlogin.com.

4. If a login prompt does not display, try the following: