NETGEAR XE104 manual Power Light Not On, HomePlug Light Not On, Ethernet Light is Off

XE104 User Guide

Power Light Not On

Make sure that, if power to the AC power outlet is controlled by a wall switch, the wall switch is in the on position.

Verify that the wall socket is live by disconnecting the XE104 85 Mbps Wall-Plugged Ethernet Switch and plugging in some other electrical product, such as a lamp or a hairdryer.

If the error persists and you have confirmed the power outlet you are using is live, you have a hardware problem and should contact technical support.

HomePlug Light Not On

If the power light is on but the HomePlug light is not, check the following:

•Make sure that power is being provided to more than one PowerLine device. Another PowerLine device must be installed for successful communication across the PowerLine.

•Verify that the network password is the same on all devices in the PowerLine network.

Ethernet Light is Off

•Make sure that the Ethernet cable is plugged in properly at both ends.

•Be sure you are using the correct cable on the router that the first XE104 is connected to. When connecting the router’s Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable.

•On attached Ethernet device or network adapter card, check that the Link light is on.

4-2 Troubleshooting

v1.0, September 2005