TROUBLE SHOOTING
If your DVD player developed a problem, please check below situations before requesting service.
| PROBLEM | CHECK and ACTION |
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| N o Power | • Check if the power cord has been properly connected to the power outlet. |
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| • Check if the main power has been switched on. |
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| Does not play | • No disc, load a disc. |
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| • Disc has been loaded upside down. Place the disc with the label side up. |
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| • Disc’s region code does not match to the player. |
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| • Disc’s rating level is higher than the player’s rating level setting. |
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| • Disc is not the correct type for the player. |
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| • Disc is damaged or dirty, clean the disc or try another disc. |
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| • Moisture may be condensed inside the player. Remove the disc and leave |
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| the unit power on for one or two hours. |
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| No picture | • Check if the TV set has power on, use TV remote to select A/V signal for |
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| DVD rather than broadcast. |
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| • Check if the system connection is proper and secure. |
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| • Check if the connection cables are damaged. |
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| • Clean the disc. |
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| • Please press the OPEN button, then press the PROGRAM and ZOOM |
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| button to return factory default status. |
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| Picture | • The disc is dirty or damaged. Clean the disc or try another disc. |
| noise/distorted | • Reset the color system of the TV set. |
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| • Try to connect the player directly to the TV set, without via a VCR for |
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| example. |
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| Picture not full | • Select the screen format from the player’s SETUP MENU, |
| screen | see “SETUP MENU” of this manual. |
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| • Select the screen format from DVD disc menu. |
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| Problem | Following message will display when there is a problem with the loaded disc: |
| message display |
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| on screen | • “WRONG REGIONAL DISC”: Disc’s region code does not match to the |
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| player. |
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| • WRONG PASSWORD”: The player refuse to play a disc with rating level |
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| higher than the player’s rating level setting, or input |
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| the wrong password in the setup menu. |
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| • “WRONG DISC”: The player is equipped with automatic disc quality |
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| detection software. When the player detects a problem disc |
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| or a damaged disc, the player may keep playing the disc at |
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| lower quality or stop playing, depending on the damage |
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| level of the disc. |
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| Malfunction | • Should the player develop a malfunction, unplug the player for 30 minutes. |
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| After 30 minutes, power on the player and the restore function should reset |
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| the player. |
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