NexxTech super slim divx/mpeg4 dvd player 1617008E Trouble Shooting, Problem, Check and Action

TROUBLE SHOOTING

If your DVD player developed a problem, please check below situations before requesting service.

PROBLEM	CHECK and ACTION
N o Power	• Check if the power cord has been properly connected to the power outlet.
	• Check if the main power has been switched on.
Does not play	• No disc, load a disc.
	• Disc has been loaded upside down. Place the disc with the label side up.
	• Disc’s region code does not match to the player.
	• Disc’s rating level is higher than the player’s rating level setting.
	• Disc is not the correct type for the player.
	• Disc is damaged or dirty, clean the disc or try another disc.
	• Moisture may be condensed inside the player. Remove the disc and leave
	the unit power on for one or two hours.
No picture	• Check if the TV set has power on, use TV remote to select A/V signal for
	DVD rather than broadcast.
	• Check if the system connection is proper and secure.
	• Check if the connection cables are damaged.
	• Clean the disc.
	• Please press the OPEN button, then press the PROGRAM and ZOOM
	button to return factory default status.
Picture	• The disc is dirty or damaged. Clean the disc or try another disc.
noise/distorted	• Reset the color system of the TV set.
	• Try to connect the player directly to the TV set, without via a VCR for
	example.
Picture not full	• Select the screen format from the player’s SETUP MENU,
screen	see “SETUP MENU” of this manual.
	• Select the screen format from DVD disc menu.
Problem	Following message will display when there is a problem with the loaded disc:
message display
on screen	• “WRONG REGIONAL DISC”: Disc’s region code does not match to the
	player.
	• WRONG PASSWORD”: The player refuse to play a disc with rating level
	higher than the player’s rating level setting, or input
	the wrong password in the setup menu.
	• “WRONG DISC”: The player is equipped with automatic disc quality
	detection software. When the player detects a problem disc
	or a damaged disc, the player may keep playing the disc at
	lower quality or stop playing, depending on the damage
	level of the disc.
Malfunction	• Should the player develop a malfunction, unplug the player for 30 minutes.
	After 30 minutes, power on the player and the restore function should reset
	the player.

28