Troubleshooting

Problem

Cause/Solution

c

 

Flash does not fire

Flash is off. Note that flash turns off

24

 

 

automatically in T mode and some

29, 35

 

 

scene modes, or when option other than

49

 

 

[Single] is selected for [Continuous], or

80,

 

 

[BSS] is on.

81, 82

 

 

 

 

 

Portions of pictures not related to

In-camera red-eye fix may, in very rare

24,

 

the “red eye” phenomenon are

circumstances, be applied to areas of

28, 30

 

affected

pictures not affected by “red eye” when

 

 

 

pictures are taken in A (auto with red-

 

 

 

eye reduction) flash mode, or [B por-

 

 

 

trait] or [D Night portrait] scene assist

 

 

 

modes. Use a different shooting mode

 

 

 

or set flash mode to z (auto) or C(fill

 

 

 

flash).

 

 

 

 

 

 

Bright specks appear in pictures

Flash is reflecting off particles in air. Turn

24

 

taken with flash

flash off.

 

 

 

 

 

 

No sound when shutter is

[Off] selected for [Sound settings]>[Shut-

99

 

released

ter sound] in the setup menu.

 

 

 

 

 

 

Optical zoom cannot be used

Optical zoom cannot be used while

49

 

 

recording movies.

 

 

 

 

 

 

Digital zoom cannot be used

Digital zoom is not available when B

28, 80

 

 

(Portrait) or D(Night portrait) is selected

 

 

 

for scene assist mode, or [Sports com-

 

 

 

posite] is selected in sports assist mode

 

 

 

or when option other than [Single] is

 

Technical

 

selected for [Continuous].

 

 

 

 

 

 

 

 

[Image mode] not available

[Image mode] cannot be adjusted when

33, 80

 

 

[Multi-shot 16] is selected for [Continu-

 

Notes

 

ous] or [Sports composite] is selected in

 

 

sports assist mode.

 

 

 

 

 

[Date imprint] not available

Camera clock has not been set.

12, 93

 

 

 

 

 

Date not appearing on pictures

Date does not appear on movies or on

40, 53

 

 

pictures taken using panorama assist.

 

 

 

 

 

 

File cannot be played back

File has been overwritten or renamed by

—

 

 

computer or other make of camera.

 

 

 

 

 

 

Cannot zoom in on picture

Playback zoom cannot be used with

—

 

 

movies, small pictures, or pictures that

 

 

 

have been cropped to below 320 × 240.

 

 

 

 

 

 

117