Troubleshooting

 

Problem

Cause/Solution

A

 

Pictures are blurred.

• Use flash.

26

 

 

• Use high-sensitivity shooting mode.

40

 

 

• Use electronic vibration reduction.

58, 111

 

 

• Use D.

90

 

 

• Use tripod and self-timer.

28

 

 

 

 

 

Bright specks appear in

Flash is reflecting off particles in air. Turn flash

26

 

pictures shot with flash.

off.

 

 

 

 

 

 

Flash does not fire.

• Flash is off.

26

 

 

• Some scene modes that cannot turn on flash

31

 

 

are selected.

 

 

 

• Bof focus mode is applied.

29

 

 

• Dmodes other than [Time-lapse movieP] is

56

 

 

selected.

 

 

 

• [Continuous], [BSS], or [Multi-shot 16] is

90

 

 

selected for [Continuous].

 

 

 

 

 

 

Optical zoom cannot be used.

Optical zoom cannot be used while recording

56

 

 

movies.

 

 

 

 

 

 

Digital zoom cannot be used.

Digital zoom is not available when shooting in the

32, 56,

 

 

b(Portrait) or e(Night portrait) mode, before

90, 112

 

 

movie recording begins, when [Continuous] is set

 

 

 

to [Multi-shot 16], or when [Digital zoom] in the

 

 

 

setup menu is set to [Off].

 

 

 

 

 

 

[Image size] not available.

[Image size] cannot be adjusted when [Multi-shot

90

 

 

16] is selected for [Continuous].

 

 

 

 

 

 

No sound when shutter is

• [Off] is selected for [Sound settings] > [Shutter

112

 

released.

sound] in setup menu.

 

 

 

• [Continuous], [BSS], or [Multi-shot 16] is

90

Technical

 

selected for [Continuous] in shooting menu.

 

 

• d([Sports] scene mode) or l([Museum]

34, 36

 

 

 

 

scene mode) is selected.

 

Notes

 

• Dmode is selected.

56

 

 

 

AF-assist illuminator does not

• [Off] is selected for AF assist option in camera

111

 

 

light.

setup menu.

 

 

 

• AF-assist illuminator turns off automatically in

33-38

 

 

some modes.

 

 

 

 

 

130