Troubleshooting

Problem

Cause/Solution

A

Pictures appear smeared.

Lens is dirty. Clean lens.

123

 

 

 

Colors are unnatural.

White balance setting is not appropriate for light

86

 

source.

 

 

 

 

Randomly spaced bright pixels

Shutter speed too slow. Noise can be reduced by:

 

(“noise”) appear in image.

• Using flash

26

 

• Specifying a lower ISO sensitivity setting

88

 

• Selecting [On] for [Noise reduction] in the

96

 

shooting menu.

 

 

• Choosing scene mode with noise reduction

34

 

 

 

Pictures are too dark

• Flash is off.

26

(underexposed).

• Flash window is blocked.

20

 

• Subject is beyond flash range.

26

 

• Adjust exposure compensation.

30

 

• Apply high-sensitivity shooting mode, or raise

40, 88

 

the ISO sensitivity.

26, 37

 

• Subject is backlit. Select o([Backlight] scene

 

 

mode) or use fill flash.

 

 

 

 

Pictures are too bright (overexposed).

Adjust exposure compensation.

30

 

 

 

Unexpected results when flash

When Vor “fill flash with slow sync and red-

26,

set to V(auto with red-eye

eye reduction” of emode is applied during

34

reduction).

shooting, In-Camera Red-Eye Fix may, in very

 

 

rare cases, be applied to areas not affected by

 

 

red-eye. Set a flash mode other than Vwhen

 

 

in a shooting mode other than emode during

 

 

shooting.

 

 

 

 

Playback

 

 

 

Technical

File cannot be played back.

• File was overwritten or renamed by computer

A

Problem

Cause/Solution

 

 

or other make of camera.

 

Notes

 

• Time-lapse or interval timer photography in

–

 

 

 

progress: pictures cannot be played back until

 

 

 

recording is complete.

 

 

 

 

 

 

Cannot zoom in on picture.

Playback zoom cannot be used with movies,

 

 

 

small pictures, or pictures that have been

–

 

 

cropped to below 320 × 240.

 

 

 

 

 

 

131