Problem

Cause/Solution

A

Screen for setting

 

 

time and date is

 

 

displayed when the

The clock battery is exhausted; all settings were

11, 13

camera is turned on.

restored to their default values.

The camera settings

 

 

reset.

 

 

 

 

 

Cannot select

You cannot format while image lock is set.

 

Format card or

20

Remove image lock.

Format memory.

 

 

 

 

 

 

Some menu options

Some options are not displayed depending on

81

are not displayed.

the Variety menu settings. Change the settings.

The camera makes

Depending on the settings, the camera may

sound.

produce an audible focusing sound.

 

 

 

 

Shooting Issues

Problem

 

Cause/Solution

A

 

 

Cannot switch to

Disconnect the HDMI cable or USB cable.

89

 

 

shooting mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

When the camera is in playback mode, press

1, 17

 

 

 

 

the c(shooting/playback mode) button,

 

 

 

 

 

shutter-release button, or b(e) button.

 

 

 

Cannot take pictures

When menus are displayed, press the

1

 

 

 

c(shooting/playback mode) button,

 

 

 

or record movies.

 

Shutter-release button, or b(e) button.

 

 

 

 

The flash is charging while the flash lamp is

23

 

 

 

 

flashing.

 

 

Technical

 

The battery is exhausted.

7, 9, 100

 

 

 

 

 

The subject is too close. Try moving away

27

 

 

 

 

from the subject or setting Choose a style to

 

 

Notes

The camera cannot

 

Shoot close-ups.

 

 

 

 

 

 

The subject is hard to focus on.

39

 

 

focus.

 

 

Set AF assist in the camera settings menu to

84

 

 

 

 

 

 

 

Auto.

 

 

 

 

Turn the camera off and then on again.

 

 

 

 

 

 

 

 

Use the flash.

23

 

 

Images are blurred.

Enable electronic VR.

83

 

 

Use a tripod to stabilize the camera (using the

24

 

 

 

 

 

 

 

self-timer at the same time is more effective).

 

 

 

 

 

 

 

 

 

109