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| Problem | Cause/Solution | A |
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| Bright specks appear | The flash is reflecting off particles in the air. Set |
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| in images captured | ||
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| the flash mode setting to yFlash off. | ||
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| with flash. |
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| • The flash mode is set to yFlash off. | |
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| Flash does not fire. | • Choose a style is set to a function that | |
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| disables the flash. |
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| Digital zoom cannot | Digital zoom cannot be used when using certain | |
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| be used. | settings in other functions. | |
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| • Turn sounds on or off in Change sounds is | |
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| set to Turn sounds off, or Pick a shutter |
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| No sound when the | sound is set to zin the shooting menu. |
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| shutter is released. | • Shutter sound is not heard when Choose a | |
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| style is set to Take a series of pictures. | |
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| • Do not block the speaker. | |
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| Off is selected for AF assist in the camera |
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| settings menu. | ||
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| does not light. | light depending on the current settings, even | |
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| when Auto is selected. |
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| Images appear | The lens is dirty. Clean the lens. | |
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| smeared. | ||
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| Colors are unnatural. | Hue is not adjusted properly. | |
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| Randomly spaced | The subject is dark and the shutter speed is too |
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| bright pixels (“noise”) | slow, or ISO sensitivity is too high. Noise can be | |
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| appear in image. | reduced by using the flash. |
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| • The flash mode is set to yFlash off. | |
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| Images are too dark | • The flash window is blocked. | |
Technical |
| (underexposed). | • The subject is beyond the range of the flash. | |
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| • Adjust exposure compensation. | ||
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| Images are too |
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Notes |
| bright | Adjust exposure compensation. | |
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| • In some shooting conditions, facial skin tones | |
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| Skin tones are not | may not be softened. |
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| • For images containing four or more faces, try | ||
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| softened. | ||
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| using Make skin prettier in Add makeup in |
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| the playback menu. |
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