Troubleshooting

Problem

 

Cause/Solution

A

Cannot create or play

• Camera may be unable to create Pictmotion

 

Pictmotion movie

 

movies from pictures recorded by another

 

 

 

make or model of camera.

 

 

• Camera may be unable to play Pictmotion movies

 

 

 

created by another make or model of camera.

 

 

• Another make or model of camera may be

–

 

 

unable to play Pictmotion movies created

 

 

 

with this camera.

 

 

• Another make or model of camera may be

 

 

 

unable to create Pictmotion movies from

 

 

 

pictures recorded with this camera.

 

 

 

 

Custom Pictmotion music

• Memory card contains no background tracks.

57

tracks are not listed

 

If background tracks were deleted when

 

 

 

memory card was formatted, or memory card

 

 

 

has been replaced, copy tracks to card again.

 

 

• User-defined music tracks copied to a

20, 107

 

 

memory card used in another make or model

 

 

 

of camera may not be supported. Format or

 

 

 

replace the memory card, and copy tracks to

 

 

 

the memory card again.

 

 

 

 

Pictures not displayed on

• Choose correct video mode.

108

television

• Memory card contains no pictures. Replace

20

 

 

memory card. Remove memory card to play

 

 

 

back pictures from internal memory.

 

 

 

 

 

Nikon Transfer does not start

•

Camera is off.

22

when camera is connected

•

Battery is exhausted.

22

 

• USB cable is not correctly connected.

70

 

• If your computer is running Windows 2000

72

 

 

Professional, camera cannot be connected to

 

 

 

the computer.

 

 

• Camera is not recognized by the computer.

–

 

• Computer is not set to launch Nikon Transfer

–

 

 

automatically.

 

 

For more information on Nikon Transfer, refer to

 

 

help information contained in Nikon Transfer.

 

 

 

 

Cannot transfer Pictmotion movies

Pictmotion movies cannot be transferred to Mac OS.

–

 

 

 

Pictures to be printed are not

Memory card contains no pictures. Replace

20

displayed

memory card. Remove memory card to print

 

 

pictures from internal memory.

 

 

 

 

Cannot select paper size with

Paper size cannot be selected from the camera if

76, 77

camera

the printer does not support the page sizes used

 

 

by the camera or the printer automatically selects

 

 

the page size. Use the printer to select page size.

 

 

 

 

 

Notes Technical

125