If the camera fails to function as expected, check the list of common problems below before consulting your retailer or
Problem |
| Cause/Solution | A |
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| • | Confirm all connections. | 16 |
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| • Off is selected for Charge by computer in the | 90, E69 |
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| setup menu. |
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| • When charging by connecting the camera to a | 90 |
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| computer, battery charging stops when the |
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Battery inserted in the |
| camera is turned off. |
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• When charging by connecting the camera to a | 90 |
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camera cannot be |
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| computer, battery charging stops when the |
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charged. |
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| computer is suspended (sleeping), and the |
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| camera may turn off. |
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| • Depending upon computer specifications, | – |
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| settings, and status, charging the battery |
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| inserted in the camera may not be possible via |
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| computer connection. |
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| • | Battery is exhausted. | 20 |
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Camera cannot be turned | • | The camera cannot be turned on while | 16 |
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on. |
| connected to an electrical outlet via the |
| Technical |
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| Charging AC Adapter. |
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| • | Battery is exhausted. | 20 |
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| • Camera has turned off automatically to save | 89 | Notes | |
| • The camera or battery have become too cold | F4 | ||
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| power. |
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| and cannot operate properly. |
| and |
Camera turns off without | • The camera turns off if the Charging AC Adapter | 16 | Index | |
| is connected while the camera is on. |
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warning. |
| 74, 77, | ||
| • The camera turns off if the USB cable |
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| connecting it to a computer or printer is | E24 |
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| disconnected. Reconnect the USB cable. |
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| • Inside of the camera has become hot. Leave the | – |
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| camera off until the inside of the camera has |
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| cooled, and then try turning it on again. |
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F7