Problem

Cause/Solution

A

Screen for setting

 

 

time zone and

 

 

date is displayed

The clock battery is exhausted; all settings were

 

when the camera

10, 11

is turned on.

restored to their default values.

 

 

 

 

The camera

 

 

settings reset.

 

 

 

 

 

The camera

When some setting is selected in the Autofocus

19, 88,

mode or while in some shooting modes, the

makes sound.

101

camera may produce an audible focusing sound.

 

 

 

 

 

Unable to select a

• Some functions cannot be used with other menu

56

options.

 

menu.

• Some menus are not available when Wi-Fi is

119

 

connected. Terminate the Wi-Fi connection.

 

 

 

 

Shooting Issues

 

 

Problem

Cause/Solution

A

 

 

Cannot switch to

Disconnect the HDMI cable or USB cable.

121

 

 

shooting mode.

 

 

 

 

 

 

 

 

 

 

 

 

• When the camera is in playback mode, press the

1, 16

 

 

 

cbutton, shutter-release button, or b(e)

 

 

 

Cannot take

button.

 

 

 

• When menus are displayed, press the d

76

 

 

pictures or record

 

 

button.

 

 

 

movies.

 

 

 

• The flash is charging while the flash lamp is

41

 

 

 

 

 

 

flashing.

 

 

 

 

• The battery is exhausted.

7, 8, 133

 

 

 

• The subject is too close. Try shooting using scene

23, 26,

Technical

 

The camera

auto selector mode, Close-upscene mode, or

45

 

macro mode.

 

 

 

 

 

 

cannot focus.

• The subject is hard to focus on.

54

 

 

 

• Set AF assist in the setup menu to Auto.

111

Notes

 

 

• Turn the camera off and then on again.

–

 

 

 

 

 

 

• Use the flash.

41

 

 

 

• Increase the ISO sensitivity value.

84

 

 

Images are

• Enable Photo VR when shooting still images.

102,

 

 

blurred.

Enable Movie VR when recording movies.

111

 

 

 

• Use a tripod to stabilize the camera (using the

43

 

 

 

self-timer at the same time is more effective).

 

 

 

 

 

 

142