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SBV5121 manual Visit our website at, 527693-001 3/06
Models:
SBV5121
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58 pages
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Troubleshooting
Install
FAQ
Warranty
Configuring TCP/IP
Problem
Startup diagnostics in progress
Setting Up a USB Driver
Front-Panel Lights and Error Conditions
Click Settings
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Visit our website at:
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527693-001
3/06
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Contents
User Guide SBV5121 VoIP Cable Modem
Safety and Regulatory Information
Caring for the Environment by Recycling
Recycling your Motorola Equipment
FCC Compliance Class B Digital Device
Important VoIP Service Information
Canada - Industry Canada IC
FCC Declaration of Conformity
Regulatory, Safety, Software License, and Warranty Information Card
International Declaration of Conformity
Introduction
Installation
Troubleshooting
Glossary
Installation and Configuration
Contents
Safety and Regulatory Information
Troubleshooting
Installation
Software License
viii
Troubleshooting
Introduction
SBV5121 VoIP Telephone Service
SBV5121 Cable Modem
Telephone Features Supported by the SBV5121
Flashing
Top and Front Panel
Light
Installation Troubleshooting Glossary License
Key Item
Before You Begin
Rear Panel
Description
Always make the wall connection first
Precautions
To avoid damaging your VoIP cable modem or PC with static electricity
Signing Up for Service
Ethernet Card
Computer System Requirements
USB Connection
“Cabling and Startup for a Single User” on page
Installation and Configuration
Cabling and Startup for a Single User
“Cabling for Multiple Users” on page
Either/or
6 Connect your computer to the VoIP cable modem using USB or Ethernet
Computer
“Setting Up a USB Driver in Windows 2000” on page
Setting Up a USB Driver
“Setting Up a USB Driver in Windows 98 Second Edition” on page
“Setting Up a USB Driver in Windows Me” on page
Setting Up a USB Driver in Windows 98 Second Edition
5 Be sure “CD-ROM drive” is the only box selected. Click Next
8 Select The updated driver... and click Next
9 After the window shown under step 8 is displayed, click Next
Setting Up a USB Driver in Windows
4 Click Next. The following window is displayed
8 If necessary, select your CD-ROM drive in the “Copy files from” list
Setting Up a USB Driver in Windows Me
Setting Up a USB Driver in Windows XP
“Configuring TCP/IP in Windows 2000” on page
Configuring TCP/IP
Configuring TCP/IP in Windows 98 Second Edition, or Windows Me
“Configuring TCP/IP in Windows XP” on page
9 Click OK
13 Click Obtain an IP address automatically
Configuring TCP/IP in Windows
5 Click Properties. The Local Area Connection Properties window is displayed
14 Click OK when prompted to restart your computer and click OK again
Configuring TCP/IP in Windows XP
3 Click Network and Internet Connections. The Network and Internet Connections window is displayed
6 Right-click on your network connection. If more than one connection is displayed, be sure to select the one for your network interface
10 Click OK to close the TCP/IP Properties window
Verifying the IP Address in Windows 98 Second Edition, or Windows Me
Verifying the IP Address
“Verifying the IP Address in Windows 2000 or Windows XP” on page
Verifying the IP Address in Windows 2000 or Windows XP
Renewing Your IP Address
Cabling for Multiple Users
Ethernet and USB
Troubleshooting Glossary License
Ethernet
Installation
Introduction
Possible Solutions
Troubleshooting
Problem
Introduction Installation
Turns Off During Normal Operation If
Front-Panel Lights and Error Conditions
Turns Off During Startup If
Light
Removing the USB Driver from Windows 98 Second Edition or Windows Me
Removing the USB Driver from Windows
2 Click Settings
6 Perform “Running the Motorola USB Driver Removal Utility” on page
7 Double-click Network Adapters
12 Perform “Running the Motorola USB Driver Removal Utility” on page
Troubleshooting
Removing the USB Driver from Windows XP
Introduction Installation
Glossary License
4 Click System to display the System Properties window. Skip to step
8 Double-click Network adapters
11 Perform “Running the Motorola USB Driver Removal Utility” on page
Troubleshooting
Installation
Glossary License
“Setting Up a USB Driver in Windows Me” on page
“Setting Up a USB Driver in Windows 98 Second Edition” on page
“Setting Up a USB Driver in Windows 2000” on page
“Setting Up a USB Driver in Windows XP” on page
Q What is voice over Internet Protocol VoIP?
Frequently Asked Questions
Q What is high-speed cable Internet access?
Q Can I still watch cable TV while using my VoIP cable modem?
Q What type of technical support is available?
Q Do I need to change my Internet service provider ISP?
Q Do I need to subscribe to cable TV to get cable Internet access?
Q What do I do if my VoIP cable modem stops working?
Glossary
Glossary
Introduction Installation Troubleshooting
License
License
Introduction Installation Troubleshooting
Glossary
lines
License
Software License
Introduction Installation Troubleshooting Glossary
You may
Visit our website at
527693-001 3/06
