Welcome and quick guide

• GET HELP

Find your phone’s label

When you call Nokia Customer Care Center or your service provider, you will need to provide specific information about your phone. This information is recorded on the phone’s type label. The type label is located under the battery inside the phone’s back cover. It contains the model and serial numbers as well as other important information about your phone. Please do not remove or deface the label.

Contact Nokia

If you have a question and have already checked the Troubleshooting section (see page118), we recommend that you have the following information available before contacting the Nokia Customer Care Center or the service provider:

Your phone’s model number

ESN (Electronic serial number – located on the label under the battery)

Your billing address ZIP code

The phone or accessory in question

Nokia Customer Care Center, USA

Nokia Mobile Phones

7725 Woodland Center Blvd.

Suite #150

Tampa, Florida 33614

Tel: 1-888-NOKIA-2U (1-888-665-4228)

Fax: 1-813-249-9619

For TTY users: 1-800-24-NOKIA (1-800-246-6542)

Customer Interaction Centre,

Canada

Nokia Products Ltd.

601 Westney Road South

Ajax, Ontario

L1S 4N7

Tel: 1-888-22-NOKIA

(1-888-226-6542)

Fax: 1-905-427-1070

Web site: www.nokia.ca

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Nokia 1220 manual GET Help, Find your phone’s label, Contact Nokia, Fax