Troubleshooting, My phone isn’t, Calls, Voice messages | Nokia 2280

• TROUBLESHOOTING

Problem	Possible cause	Possible solution

My phone isn’t	Charger and phone are	Check connection between
charging.	not properly connected.	charger and phone/charger
		stand and phone.

	Charger is not properly	Make sure charger is
	plugged in.	properly plugged into wall
		outlet.

My phone isn’t	Battery is not charged.	Charge the battery.
making/answering	Poor signal strength	Extend whip antenna.
calls.
	Outside of service area.	Change locations until the
		phone displays service
		available.

I can’t listen to my	You do not have voice	Call your wireless service
voice messages.	mail service.	provider.
	You have not set up	Call your wireless service
	your voice mailbox with	provider.
	your service provider.

	You have not saved your	Call your wireless service
	voice mail number in	provider.
	your phone.

	The voice mail number	Call your wireless service
	you have saved is	provider.
	incorrect.

	You have forgotten your	Call your wireless service
	password or are entering	provider.
	it incorrectly.

[ 162 ]

Image 170

Nokia 2280 manual Troubleshooting, Problem Possible cause Possible solution, My phone isn’t, Calls, Voice messages

Contents

ESN What information is NumbersNeeded? Legal Information Table of contents Page Page Page Organizer Message from the FDA Index For your safety Connecting to Other Devices Qualified ServiceBackup Copies Enhancements and Batteries Quick Guide Press the End key Normal Silent Meeting Outdoor Pager Menu ShortcutsText messages Understand the terms WelcomeGET the Most OUT of this Guide Convention What it means Observe text conventionsFollow graphic clues Bold Sign up with a service provider Look for updatesUnderstand Wireless Network Services LPS-4 mobile inductive loopset Learn about Accessibility SolutionsAccess alternate formats Accessible features Canada Contact NokiaCustomer Interaction Centre Nokia Mobile Phones Have the phone or enhancement available Phone labelHave the right information available Register Your Phone Newsletters Contact Your Service Provider About your phone About the Antennas Whip antenna About the Battery Install the battery Charge the battery Ruim card slot Remove the batteryImportant battery information Ruim card slot Check the Start Screen Switch Your Phone on or OFFYour service provider’s name may appear here Element Description Battery SignalShows the battery charge level Selection key to view the menu options Scroll keys USE the Selection KeysUSE the Scroll Keys Through Learn about the KeysKey Description Make and Answer Calls Task Instructions Review Phone Symbols Symbol Description Memory USE ENABLE/DISABLE Help System View Your Phone Help System Menu Number Scroll through menusHeader line Scrolling Tips USE a Shortcut Learn about menu shortcutsMenu and Menu Shortcuts Messages Call LOG Profiles SettingsClear all browser logs Normal None -1-6-1 Card a -1-6-2 Card B -1-6-3 Card C -1-6-4 Card D Games Minibrowser Organizer Settings Game sounds Game lights ShakesVoice Applications Keyguard About your phone Phone Book Menu Menu Learn about the HDB-4 Headset Phone setupAdjust the volume Connect the headset Enter Letters and Numbers Mode Phone shows Use forText entry Key Characters Write Using ABC and 123 ModesEnter letters @?!-1 R S Y Z Space, 0, return To start a new line-Press0 three times PressOther Options Enter Punctuation or Special Characters Enter numbersEnter punctuation or other characters Causes the phone to wait for you to press Send Use special characters in phone numbersWrite with Predictive Text Onli What you press What you seeOnl Nokia Clear Keys and Tools for Predictive TextSpell Turn on predictive text input Enable Predictive Text Quick MethodEnable Predictive Text and Select Dictionary Turn off predictive text input Insert Numbers and Symbols ADD a Word to the Dictionary Write Compound Words Saving Contacts and Numbers Save a Number and Name Using Phone Book MenuPhone book Press Contacts From the Start screen, recall a phone book entry as follows Recall Contacts and NumbersUSE Phone Book Menus Option Function Edit a Name or Number Displaying the phone bookChange phone book view From the Start screen ADD a Number to a Phone Book EntryFrom the phone book By recalling the name Change Primary Number Change the number typeLearn about primary number Delete a Number Delete Stored and NumbersADD Other Information to a Phone Book Entry Delete Entire Phone Book Entry Assign phone number to a caller group Setting a Ringing Tone and Graphic for a Caller GroupUSE Caller Groups Edit caller group options Check Memory Status Press OK Call log Requirements Option Description Check Missed or Received CALLS, or Dialed NumbersView call log options Missed Calls Use call log shortcutsDelete Recent Call Lists Dialed Numbers USE Call Timers Access the Various Call Timers Data Timers DATA/FAX and Minibrowser Turn on a Current Call TimerClear Call Timers Option Description Clear timers Minibrowser timer options Access data-related call timerData-related call timer options Clear all data/fax logs-clears all timers and data/fax logs SET Greetings Voice mailboxStore Your Voice Mailbox Number Listen to Messages Later Listen to Messages When NotifiedListen to Your Voice Messages From the Start screen, press and hold 1 for two seconds Create and send a text message Text messagesWrite a Text Message USE Other Options From the Start screen, press Menu, then press SelectSelect Text messages, then select Create message Enter the recipient’s phone number, then press Options View message options Sorry, I can’t help you on this USE Message TemplatesDisplayed by predictive text Press Menu 01-1-5 Messages Text messages Templates Messages to phones in other networks Learn about E-MAIL Text MessagesCreate and send an e-mail message Receive Text Messages Read Messages Later Respond to a Text Message Reply to an e-mail message Reply using SMSReply to a Message After you write your reply, press Options, then select Send Erase messages in the message folders Delete MessagesLearn about delete options Erasing individual text messages Assign Message Options View a message settingsForward a message Learn about message memory Message SettingsOrganize Text Messages Using Folders Work with Messages Saved in the Outbox Select a Different Profile PersonalizationLearn about Profiles Quick Method Set a ringing tone Customize a ProfileSet ringing options Set message alert tone Set ringing volumeSet a vibrating alert Set keypad tones Set warning tones Select and customize an enhancement profile Press Menu 4-4 Settings Enhancement settingsRename Profiles Scroll to Headset or Loopset and press Select Use PC Composer Download a Ringing TonePlay, save, or delete a ringing tone Receive ringing tones from Minibrowser Press Menu 4-3-1 Settings Time settings Clock Manually setting the clockPress Menu 4-2-1 Settings Phone settings Language SET the Display Language Display or hide the clock Selecting time formatAllow the network to set the clock Scroll to On or Confirm first, then press Select Customize the Welcome Screen Learn about Voice CommandsPress Menu 4-2-3 Settings Phone settings Welcome note Create a startup message Press Menu 6-2 Voice Voice commands then press Select Use a voice commandPress Menu 6-2 Voice Voice commands Create a voice tag for a menu optionPage Mute/End Advanced featuresView IN-CALL Options Mute Contacts Learn about call forwarding feature codesUSE Call Forwarding Menu Store a feature code USE Call Waiting Activate/cancel call forwardingPress Menu 4-6-2 Settings Network services Call forwarding Answering a waiting call Make a Conference Call Switch between the two callsEnd the active call End calls Send OWN Caller ID When CallingStore the feature codes Go from conference call to individual call Place a call without sending your number Scroll to Send own caller ID when calling and press selectPress Menu 4-1-2 Settings Call settings Automatic redial USE Automatic Redial Saving calling card information Press Menu 4-1-6 Settings Call settings Calling cardCalling Card Select Dialing sequence Voice Dialing Choosing a calling card to useMaking calling card calls Your phone displays Wait for tone, then press OK Phone displays Press Start, then speak after the tone Assign a voice tag to a phone numberADD a Voice TAG to a Phone Book Entry Deleting a phone number deletes any associated voice tags Dialing a number using voice dialingImportant Notes about Voice Tags Touch Dialing Learn about Caller Groups Set up 1-touch dialingTouch dialing options Press Contacts Scroll to 1-touch dialing and press Select Renames the selected caller group ADD a Number to a Caller GroupSelect a Ringing Tone and Graphic for a Caller Group Group ringing SET Touch Tone Type USE Touch TonesSet manual touch tone options SET Fixed Touch Tone Length Send a touch tone string manuallySend touch tone string from phone book Save Touch Tones AS a Phone Book Entry Save this phone book entry as you normally would Store a touch tone string with phone numberLink Phone Book Entries 101 USE Linking Options Learn about Voice RecorderRecord a memo Press Menu 6-3-1 Voice Voice recorder Record 103 Work with recorded memosPress Menu 6-3-2 Voice Voice recorder Recordings list Activate/deactivate Keyguard Security and System settingsLock Keypad Keyguard 104 Change your security code Correct entry errorsSecurity Code Unlock Keypad 106 Phone LockLearn about the lock code Answer a call with phone lock on Allowed number when phone lockedActivating and deactivating phone lock Change Your Lock Code Call Restrictions Store the unlocked phone numberCalling the allowed phone number Learn about restriction options 109 Adding a call restrictionEnter the security code and press OK Erasing call restrictions Automatic Update of ServiceEdit call restrictions Enter your security code and press Select 111 Learn about System SelectionView Roaming options Respond to an alarm USE the Alarm ClockSet the alarm Organizer Calendar Alarm when phone power is offAlarm clock notes 113 Week List Calendar Options menuLearn about Calendar views 114 115 Add a calendar note When the Alarm Sounds for a NoteTo stop the alarm, press Exit or the End key Select Make a note Convert currency CalculatorUse the calculator SET the Exchange Rate Enter the number of units for the exchange rate Calculate Currency Using the Exchange RatePress Menu 8-4 Menu Organizer Calculator Press Options and scroll to To home or To foreign Stopwatch 119 120 Time an event using split timingTime an event using lap timing Following View timing optionsChoose other stopwatch options Press Menu 8-4-1 Organizer Stopwatch Continue Other Options Available for Applications ApplicationsLaunching AN Application 122 Details gives additional information about the application Download a NEW ApplicationCheck memory status 123 Installed 124 Start a new game GamesGame control Your phone offers you four games from which to choose 126 Game settingsLearn about Game Options 127 PC ConnectivityNokia PC Suite 128 Modem setupDownload software 129 Understand Browsing Sessions and IndicatorsMinibrowser Launching the Minibrowser END a Browsing Session Minibrowser menu About WEB page ContentMinibrowser Menu 131 Navigate in the Minibrowser ACTIVATE/SELECT a Link LinksBookmarks Bookmark a Web links in minibrowser messages Receive Messages Using the MinibrowserNotification of new minibrowser messages GO to a Bookmarked 135 Disable Minibrowser ConfirmationsEND the Minibrowser Session 136 137 Reference informationUSE Enhancements Safely Operating environment Important Safety InformationTraffic Safety Electronic devices Hearing Aids Other medical devicesPacemakers 139 Posted Facilities VehiclesPotentially explosive atmospheres 140 Make an Emergency Call If the phone is not on, switch it onEmergency calls 141 Certification Information SAR 142 143 Care and Maintenance 144 Enhancements Battery InformationOther enhancements, contact your service provider FEW Practical Rules for Enhancement Operation Standby and Talk Times Battery optionCharging Times Charging and Discharging Chargers and Other Enhancements 147 Rapid Travel Charger ACP-8U Learn about chargers and other enhancementsStandard Charger ACP-7U 148 Headset HDB-4 Travel Charger ACP-12URapid Mobile Charger LCH-9 149 Loopset LPS-4 Data Cable DKU-5DCV-15 Desktop charger BHF-1 Basic Car Kit Remove the Front Cover Mobile Holder MBC-17Remove the Back Cover 151 Replace the Back Cover Frequently Asked Questions FAQReplace the Front Cover How do I lock my phone? How do I unlock my phone? What is my lock code?What is my security code? How do I lock the keypad? How do I redial the last-dialed number How do I store my voice mailbox number?How do I find my phone’s model number? How do I assign a key to 1-touch dialing? How do I find my phone’s ESN electronic serial number? How do I clear my call timers?How do I find out how many memory locations the phone has? How can I change the brightness of my phone’s display? 156 GlossaryTerm Definition 157 Input Phone keypad 158 159 Possible See earpiece volume or ringing volumePhone games From a mobile phone Technical Information My phone isn’t TroubleshootingProblem Possible cause Possible solution Calls Are not being CommandVoice command Delivered Nokia One Year Limited Warranty 164 Nokia One Year Limited Warranty 165 Melbourne, FL 166 167 168 169 170 171 To all users of mobile phonesAppendix a Message from the Ctia Guide to Safe and Responsible Wireless Phone Use 172 173 174 Appendix B Message from the FDA 175 What is FDAs role concerning the safety of wireless phones? 176 What kinds of phones are the subject of this update? 177 178 What about children using wireless phones? 179 180 181 Automatic redial Automatic update of serviceIndex 182 183 184 PC Suite application 127 PC Sync PC Suite 128 phonePhone book menu Phone book menu options 34 phone help Selecting call restrictions 109 selection keys Security settingsVoice command 185 Xpress-on color covers Create a voice tag 83 usingVoice tags add 186