7. Troubleshooting
What if charging fails?
If your phone displays 1RW FKDUJLQJ, charging is sus- pended. Make sure the battery is connected to an approved charging device and that the battery is at room temperature. Extreme temperatures, hot or cold, can affect your battery’s performance and prevent charging.
If charging still fails, disconnect the charger from your phone. Then reconnect the charger to your phone and retry. If you still experience charging problems, contact your dealer and, if necessary, bring your phone in to have it serviced. Also remember to bring in your battery and charger.
No service
If you’re outside the wireless service area, 1R VHUYLFH will display on your phone. No calls can be made or received, including emergency calls.
What if the call doesn’t go through?
Your phone can make and receive calls only when it’s
switched on and in the wireless network’s service area. 1R VHUYLFH means that you’re probably outside the wire- less service area. No calls can be made or received.
See “Get a strong signal” on page 9.
&KHFN FDOO UHVWULFWLRQV means calls to the phone number you tried to call are restricted (see “Restrict calls” on page 57), or your phone is locked (see “Phone lock” on page 53).
Note: Check with your service provider for information about when you need to dial a ‘1’ and/or an area code in addition to the number.
If you make a mistake dialing
Press &OHDU to delete the last character entered, or press and hold &OHDU to delete all characters entered.
78
