Troubleshooting

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not make any network connections related to multimedia messaging.

Messaging

Q:Why can’t I select a contact?

A:The contact card does not have a phone number or an e-mail address. Add the missing information to the contact card in Contacts.

Camera

Q:Why do images look smudgy?

A:Check to see if the camera lens protection window is clean.

Calendar

Q:Why are the week numbers missing?

A:If you have changed the calendar settings so that the week starts on a day other than Monday, the week numbers will not be shown.

Browser services

Q:What do I do if the following message is displayed: No valid access point defined. Define one in Web settings.?

A:Insert the correct browser settings. Contact your service provider for instructions.

Log

Q:Why does the log appear empty?

A:You may have activated a filter, and no communication events fitting that filter have been logged. To see all

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events, select Connect. > Log > Options > Filter > All communication.

Q:How do I delete my log information?

A:Select Connect. > Log > Options > Clear log or go to Settings > Log duration > No log. These will erase the log contents, recent calls register, and message delivery reports permanently.

PC connectivity

Q:Why do I have problems in connecting the phone to my PC?

A:Make sure that Nokia PC Suite is installed and running on your PC. See the User Guide for Nokia PC Suite on the CD-ROM. For further information on how to use Nokia PC Suite, see the help function on Nokia PC Suite or visit the support pages at www.nokia.com.

Access codes

Q:What is my password for the lock, PIN, or PUK codes?

A:The default lock code is 12345. If you forget or lose the lock code, contact your phone dealer.

If you forget or lose a PIN or PUK code, or if you have not received such a code, contact your network service provider.

For information about passwords, contact your access point provider, for example, a commercial Internet service provider (ISP), service provider, or network operator.

Application not responding

Q:How do I close an application that is not responding?

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Nokia 6681 Messaging, Camera, Calendar, Browser services, Log, PC connectivity, Access codes, Application not responding