• Contacting Nokia

The Nokia Customer Service department is available to provide you with help or more information. Before you contact this department, however, please have the following information available:

• The phone’s model number • The phone’s IMEI (serial) number

Your Zip code

To find the model and serial number, you have to remove the battery. Refer to “Remove the battery” on page 11 for step-by-step instructions on this procedure.

Finally, if you are calling about any type of phone accessory, please have the accessory available. For example, if you are calling about a headset, please have it handy. This way, if you are asked a specific question about the accessory, it will be available for quick reference.

Customer Service, USA

Nokia Mobile Phones

7725 Woodland Center Boulevard, Suite 150

Tampa, FL 33614

Tel: 1-888-NOKIA2U (1-888-665-4228)

or (1) 813-880-5850

Fax: (1) 813-249-9619

TTY: 1-800-24NOKIA (1-800-246-6542)

Customer Service, Canada

Nokia Products Ltd.

575 Westney Rd. South

Ajax, Ontario L1S 4N7

Tel: (1) 905-427-6654

[ 8 ]

Page 17
Image 17
Nokia 8290 manual Contacting Nokia, Customer Service, USA, Customer Service, Canada