often, for available networks in the background. WLAN
turns off in between background scans.
To stop the background scans, select Menu > Ctrl.
panel > Settings and Connection > Wireless
LAN > Show WLAN availability > Never. You can
still manually scan for available WLAN networks and
connect to WLAN networks as usual.
To increase the background scan interval, select Show
WLAN availability > Yes, and define the interval in
Scan for networks.
Q: Why can't I browse the web even though
the WLAN connection is working and the IP
settings are correct?
A: Check that you have defined the HTTP/ HTTPS proxy
settings correctly in the advanced settings of your
WLAN access point.
Q: How do I check the signal quality of my WLAN
connection? — Select Menu > Ctrl. panel >
Connectivity > Conn. mgr. and Active data
connections > Options > Details. If the signal
quality is weak or moderate, you may encounter
connection problems. Try again closer to the access
point.
Q: Why do I have problems with the security
mode?
A: Check that you have configured the security mode
correctly, and that it is the same that the network uses.
To check the security mode the network uses, select
Menu > Ctrl. panel > Connectivity > Conn. mgr.
and Active data connections > Options > Details.
Check also the following: you have the correct WPA
mode (preshared key or EAP), you have disabled all EAP
types that are not needed, and all the EAP type settings
are correct (passwords, user names, certificates).
Q: Why can’t I select a contact for my
message?
A: The contact card does not have a phone number, an
address, or an e-mail address. Select Menu >
Contacts, and edit the contact card.
Q: The note Retrieving message is shown
briefly. What is happening?
A: The device is trying to retrieve a multimedia
message from the multimedia messaging centre. This
note is shown if you have selected Menu >
Messaging and Options > Settings > Multimedia
message > Multimedia retrieval > Always
automatic. Check that the settings for multimedia
messaging are defined correctly and that there are no
mistakes in phone numbers or addresses.
Q: How can I end the data connection when
the device starts a data connection again and
again?
A: The device may be trying to retrieve a multimedia
message from the multimedia message centre. To stop
the device from making a data connection, select
Menu > Messaging and Options > Settings >
Multimedia message > Multimedia retrieval >
Manual to have the multimedia messaging centre save
messages to be retrieved later, or Off to ignore all
incoming multimedia messages. If you select Manual,
you receive a notification when there is a new
multimedia message that you can retrieve in the
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Troubleshooting