Troubleshooting
If the camera fails to function as expected, check the list of common problems below before consulting your retailer or
| Problem |
| Cause/Solution | A |
| Monitor is blank | • | Camera is off. | 20 |
|
| • | Battery exhausted. | 20 |
|
| • | Standby mode for saving power: press the | 15, 24 |
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| • |
| |
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| When flash lamp blinks red, wait until flash has | 30 | |
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| • | charged. |
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| Camera and computer are connected via USB | 83 | |
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| • | cable. |
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| Camera and TV are connected via AV cable or | 80 | |
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| HDMI cable. |
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| Monitor is hard to read | • | Adjust monitor brightness. | 101 |
|
| • | Monitor is dirty. Clean monitor. | 120 |
| Camera turns off without | • | Battery exhausted. | 20 |
| warning | • | Camera has turned off automatically to save | 108 |
|
| • | power. |
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|
| Battery is cold. | 119 | |
| Date and time of recording are | • | Images taken while the clock is not set will | 16 |
| not correct |
| have a time stamp of “00/00/0000 00:00”; |
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| movies will be dated “01/ 01/2010 00:00”. Set |
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| the correct date and time using Date in the |
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Technical |
| • | setup menu. |
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| Check camera clock regularly against more | 98 | ||
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| |||
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| accurate timepieces and reset as required. |
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| |
Notes | No indicators displayed in | Hide info is selected for Photo info. | 101 | |
monitor | Select Show info. |
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| |||
| Date imprint not available | Camera clock has not been set. | 16, 98 | |
| Date not being displayed on | • | Date imprint cannot be used with the current |
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| images even when Date | • | shooting mode. |
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| imprint is enabled | A feature that cannot be used with date | 103 | |
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| imprint is selected. | |
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| • Date imprint cannot be used when recording |
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| movies. |
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| Camera settings reset | The clock battery is exhausted; all settings were | 99 | |
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| restored to their default values. |
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128