LIP-6830

User Guide

Input Extension

[1]

[ Å ] [Mode] [ OK ] Æ

3.6Group Call Pick Up

Call pick up by group is a business phone feature that lets the user pick up a call ringing at an extension in the user’s call group. User call groups are assigned in the Call Server.

To pickup a call ringing at a group extension:

1)Press the ¼ to locate the [GPic] Softkey.

2)Press [GPic] Softkey.

3.7Intercom

Your Call Server may provide an intercom feature; this feature allows for Voice Announce intercom calling with handsfree reply. If available, a button on your LIP-6830 may be assigned to access the intercom (refer to the Installer Guide for the steps to configure the Intercom button and beep tone).

To access the intercom:

1)

Press the assigned Intercom button.

2)

Dial an extension number and press [ OK ] Softkey.

 

Input Extension

[1]

 

[ Å ] [Mode] [ OK ] Æ

3)

Following the beep tone, announce your call.

3.8

ACD Agent Group

 

Your call services may include Automatic Call Distribution (ACD). When calls are made to an ACD group, callers enter a queue, and the call is routed to the next available ACD agent. This feature is useful for a customer support group, people taking reservations, or people making appointments. A programmable button on the LIP-6830 should be assigned as an ACD Agent button for Agent control. Using the ACD Agent button, the user can activate ACD for a Line, enter an ACD Group ID, if not preconfigured, control the Agent status and assign the ACD Primary Line to display the Agent status on the LCD.

The LCD will indicate the status of the ACD Agent for the main ACD Line. Also, the LED of the Line button will indicate the ACD Agent status, when activated. The LED ACD Agent status indications are:

Green LED On – Agent checked in and available Red LED flashing – Agent checked in but unavailable Red LED On – Agent checked out

16

June 07

Page 18 Page 20
Page 19
Image 19
Nortel Networks LIP-6830 manual Group Call Pick Up, Press the assigned Intercom button
Page 18 Page 20

LIP-6830 specifications

Nortel Networks LIP-6830 is a sophisticated voice over IP (VoIP) phone designed for a range of business environments. Known for its robust features and user-friendly interface, the LIP-6830 caters to the needs of organizations looking for reliable communication solutions. This phone is part of Nortel's renowned IP Phone series, which emphasizes quality, scalability, and flexibility.

One of the main features of the LIP-6830 is its high-definition voice quality, which enhances clarity during calls, making it suitable for both voice communication and conferencing applications. This is achieved through advanced audio technology, which reduces background noise and ensures that voices are transmitted clearly.

The LIP-6830 supports Power over Ethernet (PoE), allowing it to receive power directly through the Ethernet cable. This not only simplifies installation by reducing the need for separate power adapters but also contributes to a cleaner workspace without clutter from additional wiring.

The phone is equipped with a large graphical display, providing users with an intuitive interface for accessing call features and settings. The buttons are well laid out, allowing for easy navigation between features such as call transfer, voicemail, and directory access. Additionally, it offers programmable keys, enabling users to customize their phone according to their preferences.

Another notable characteristic is the LIP-6830’s compatibility with various Nortel communication platforms. This ensures seamless integration into existing enterprise networks, making it an ideal choice for businesses looking to upgrade their communication infrastructure without overhauling their current systems.

With its multi-line capability, the LIP-6830 allows users to manage multiple calls simultaneously. This is particularly beneficial for busy professionals who often handle numerous clients or colleagues at once.

Security features are also important in today’s IP communications. The LIP-6830 supports encryption protocols to protect voice data, ensuring that sensitive conversations remain confidential.

In summary, the Nortel Networks LIP-6830 is a versatile and feature-rich VoIP phone designed for the modern workplace. Its high-definition audio quality, user-friendly display, and compatibility with existing systems make it a valuable asset for organizations aiming to enhance their communication efficiency and effectiveness.
Top Page Image Contents