Feature List

Account Code

û¥ß¡<plus the six digit Account code> while on a call. Allows you to track a call.

Alternate Line

ûÛ

Allows you to switch between your two intercom lines. When a line is in use, you hear an error tone informing you that the line is already in use.

Call Forward

û¥Ý

Directs your calls to another telephone connected to your Business Communications Manager system. Press the feature code followed by the extension number of the telephone to receive the forwarded calls.

To cancel Call Forward, press û£Ý.

Call Park

û¥àÝ

Parks the call on hold and allows it to be retrieved from any other telephone within the system. When the call park is successful, you hear a confirmation tone and the call is parked on the highest numbered park code in the system. If call park is unsuccessful, you hear an error tone and remain connected with the call.

Note: Tones must be ON. For a list of park codes, see your System Administrator.

Call Park Retrieve

A parked call can be retrieved from any Business Communications Manager telephone by lifting the handset and pressing the Call Park code.

Callback for Call Park

Alerts you to the external call you parked and that has remained unanswered for a set period of time. If your telephone is not in use, callback causes your telephone to ring. If your telephone is in use, you hear the callback tone over the handset.

P0941629 Issue 02

Business Communications Manager ATA 2 User Guide

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Nortel Networks P0941629 manual Feature List, Account Code, Alternate Line, Call Forward, Call Park