3. Troubleshooting
3-3 Basic troubleshooting chart
If you experience trouble while you are using this machine as a printer, refer to the table below to perform minor adjustments. If trouble persists, contact your service representative or an authorized service center.
* For information in regard to general mechanical trouble with the machine, refer to the Instruction Handbook for your copier.
Problem | Check point | Procedure | Reference page |
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Nothing is printed out | Is the power cord loose? | Connect the power cord securely to a power | — |
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| source. | |
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| Is the power ON ( ) to the printer? | Turn the main switch to the printer ON ( ). | 3 |
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| Is the printer cable appropriate and | Be sure to use a compliant printer cable and | 3 |
| is it connected properly? | make sure it is connected properly. | |
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| Did you connect the printer cable | Connect the printer cable BEFORE you turn |
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| AFTER you turned the power to the | the power to the printer ON. | — |
| printer ON? |
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| Is the printer | Perform the appropriate procedure to light |
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| the Data |
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| 1 Press the Printer key. The machine will | 2 |
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| switch to the printer mode. |
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| 2 Press the Start [GO] key. |
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| 3 The Data |
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Text is not printed correctly | Is the printer cable appropriate and | Be sure to use a compliant printer cable and | 3 |
| is it connected properly? | make sure it is connected properly. | |
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Print out is not correct | Is the setting configuration in your | Confirm the settings in the printer driver as | — |
| computer correct? | well as in the software application in use. | |
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