Hardware Problems

Symptom

Problem

Solution

 

 

 

Graphic image prints partly on

Insufficient printer memory for this image at this

Change the resolution, reduce the image

one page, partly on the next.

resolution.

size, or install more memory in your printer.

 

 

 

When you try to print nothing

Configuration error.

Check cable connection. If more than one

happens, but printer indicates

 

printer is available, make sure your printer

it is ready to receive data.

 

has been selected.

 

 

 

“Garbage” prints.

Incorrect cable configuration.

Check cable configuration, continuity, and

 

(Also, see “Software Problems.”)

length.

Printer freezes or displays

Booting the computer while the printer is on can

Turn printer off before rebooting computer.

error message when computer

cause a communications error.

 

is rebooted.

 

 

 

 

 

Odours.

Gases are given off by forms or adhesives

Make sure the forms you use can withstand

 

passing through the hot fusing unit.

heating, and provide adequate ventilation.

 

 

 

Printer is on but must “warm

Power Save mode is set on to conserve energy.

To eliminate warm up delay, change Power

up” before a job is printed.

The fuser must heat up before you can begin

Save setting in the soft control panel.

 

printing the next job.

 

 

 

 

English

User’s Guide

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Oki 12i/n, 10ex manual Hardware Problems Symptom Solution