4We will ship a replacement OKIOFFICE 87 up to midnight ET and you should receive it the next business day—or Saturday if requested on Friday orders—and no later then two business days. The replacement will be a repaired/reconditioned “as new” machine and will require replacement of consumables—image drum and toner cartridge— from the original unit.
5Return the original unit—reuse the packing material from the exchange unit. Follow the en- closed instructions to schedule the return ship- ment—there is no additional cost.
If you have any questions about this process and the complete warranty coverage and responsibilities please refer to page 5. If you need more help, contact our support professionals at 800-654-3282.
Warranty, Regulatory Information, and Specifications 9
