Overnight Exchange: U.S. & Canada

Note: Available in the United States and Canada.

If you choose to use our Overnight Exchange service, call 1-800-OKI-DATA (1-800-654-3282): our trained per- sonnel will try to solve your problem over the phone. If they determine that your OKIOFFICE 87 hardware is defective, an exchange unit will be shipped to you via air express. Have your credit card available, as our repre- sentative will be asking for this information. You will receive the exchange unit the next business day—or no later than the second business day.

Return the original product to Oki Data by using the same packaging materials you received with the ex- change OKIOFFICE 87. You must pack the unit accord- ing to the instructions on the package. The OKIOFFICE 87 to be returned must be made available for pickup by Oki Data’s representative within 2 business days of your receipt of the exchange unit: failure to do so may result

in your being charged the full price of the exchange unit. Before you ship the OKIOFFICE 87, remove the image drum and toner cartridge to prevent damage to the OKIOFFICE 87 during shipment: failure to do so may result in a fee for cleaning/repairs, which will be charged to your account.

When Overnight Exchange is used, the returned machine becomes the property of Oki Data. Exchange units may be new or repaired/reconditioned, at the option of Oki Data: the exchange unit becomes the property of the customer when the returned machine has been picked up by Oki Data’s designated carrier. The exchange OKIOFFICE 87 will be warranted for thirty (30) days or the remaining warranty period of the originally purchased OKIOFFICE 87, whichever is longer.

Warranty, Regulatory Information, and Specifications 7

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Oki 87 warranty Overnight Exchange U.S. & Canada