English
TROUBLESHOOTING 27
15 Troubleshooting
When you have problems with your Philips DSR 2210, first check following points.

PROBLEM POSSIBLE CAUSE ACTION

No picture, no sound and no
front panel display.
No picture, no sound; but the
LED on the front of the
receiver lit red.
No picture, no sound; but the
LED on the front of the
receiver is switched off.
Only the main menu and the
corresponding sub-menus are
available. You cannot choose a
service.
Main menu + sub-menus and
information are available. But
there is no reception (the
screen remains black).
Receiver is not plugged into the
mains or is not switched on.
The receiver is on standby.
The SCART connection has
been made wrong.
The connections are right, but
the television is NOT
connected up to the extern AV
source (AV 1 or EXT. 1, etc...).
The cable connections are
maybe faulty (damaged, broken
or squashed) are missing.
There is no download list of the
(digital) services in the memory
of the receiver.
The receiver has not been well
connected up to the dish.
The dish does not receive
satellite signals.
The mains of the LNB is
interrupted.
The received signal is too weak.
Check mains connection.
Press on the Bbutton on the
remote control to bring the
receiver out of standby.
Check the SCART connection
(see chapter 2).
Check the TV SCART
connection.
Check all your connections and
consult chapter 2.
Execute all the relevant steps
for installing indicated in
chapter 4.
Check all the items of the menu
Antenne instellen (LNB, mains,
LNB-type, LO frequence,...) -
consult chapter 4.2 A.
Check the installation and the
positioning of the dish.
Check the cable connection
between the LNB and the
satellite receiver.
Check the installation and the
positioning of the dish.
It may be due (rarely) to severe
or very cloudy weather.