15 Troubleshooting

When you have problems with your Philips DSR 2210, first check following points.

 

PROBLEM

POSSIBLE CAUSE

ACTION

No picture, no sound and no

Receiver is not plugged into the

Check mains connection.

front panel display.

mains or is not switched on.

 

 

 

 

No picture, no sound; but the

The receiver is on standby.

Press on the B button on the

LED on the front of the

 

remote control to bring the

receiver lit red.

 

receiver out of standby.

English

No picture, no sound; but the LED on the front of the receiver is switched off.

The SCART connection has been made wrong.

The connections are right, but the television is NOT connected up to the extern AV source (AV 1 or EXT. 1, etc...).

The cable connections are maybe faulty (damaged, broken or squashed) are missing.

Check the SCART connection (see chapter 2).

Check the TV SCART connection.

Check all your connections and consult chapter 2.

Only the main menu and the corresponding sub-menus are available. You cannot choose a service.

There is no download list of the (digital) services in the memory of the receiver.

The receiver has not been well connected up to the dish.

Execute all the relevant steps for installing indicated in chapter 4.

Check all the items of the menu Antenne instellen (LNB, mains, LNB-type, LO frequence,...) - consult chapter 4.2 A.

Main menu + sub-menus and information are available. But there is no reception (the screen remains black).

The dish does not receive satellite signals.

The mains of the LNB is interrupted.

The received signal is too weak.

Check the installation and the positioning of the dish.

Check the cable connection between the LNB and the satellite receiver.

Check the installation and the positioning of the dish.

It may be due (rarely) to severe or very cloudy weather.

TROUBLESHOOTING 27

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Porter-Cable DSR2210 manual Troubleshooting