PROBLEM POSSIBLE CAUSE ACTION
English
28 TROUBLESHOOTING
Irregular reception, "mosaic"
effect of the picture.
The remote control does not
operate.
By normal receiving, you may
have a black screen when you
choose some services.
The dish is damaged.
Wrong cable connections
(damaged, broken or squashed
connectors or wires).
A weak signal because the dish
is not well positioned or is not
stable.
There are no batteries in the
remote control, the batteries
are nearby or completely used.
Your subscription is not valid
for the selected service or
programme.
Install a new dish.
Check all the connections and
cables.
Reposition the dish. Fix your
dish strongly.
Check the batteries and change
them eventually.
Choose another service.