Overnight Exchange of the OKIOFFICE 87 for a print- head failure is limited to one year from date of purchase. For the remaining printhead warranty period, replacement will be at an authorized service center or authorized third party service organization. Call
How to activate your OKIOFFICE 87 Overnight Exchange Warranty
Follow these simple steps to take advantage of your OKIOFFICE 87 Overnight Exchange Warranty:
1Call us. If you are having problems with your OKIOFFICE 87, first contact our support staff at
2If they determine that your OKIOFFICE 87 is defective, they will ask you for this information:
•The address to send the replacement unit to: name, company, street address (not P.O. box), state, ZIP code, and phone number.
•Major credit card number and information, to secure the return and condition of the returned unit. (U.S.: Visa, MasterCard, American Express; Canada: Visa, American Express; this program is not available outside the U.S. & Canada.)
Note: This information is kept confidential, and will only be used if the returned unit is not received, if no receipt is supplied confirming that the Oki Data carrier has picked up the package, or if the unit has been damaged due to improper repackaging. You will receive a phone call or letter within two to four weeks of the exchange date before any charge is initiated.
Note: If you cannot supply a credit card number, you may still have your unit serviced by an authorized Oki Data service center or service depot under the terms of the warranty.
3Fax or mail us the sales receipt for your OKIOFFICE 87, showing date and location of purchase, and model and serial number of the unit.
