Incorrect User name on the banner page.
If printing with lpr, the User name printed is unknown and the Filename printed is the Spool file name.
If printing with FTP, the User name printed is the User name entered during FTP login and the File name printed is the Transmitted file name. If the Print Directory name is indicated in the put command, the File name is not printed. The Printer name printed is the Logical Directory name.
NetWare
Printer cannot find the network interface card.
Turn the printer off and on again.
Confirm the network interface is enabled on the printer.
Check that the network cable is correctly connected and that the green LED close to the printer’s network interface is lit. If not, change the cable and try again.
If the standard configuration utility is used, check the NetWare network number in the environment settings.
If the NetWare protocol is disabled, set it to Enable.
Reset the network interface card to factory default settings.
The network interface card is identified by the setup utility but not by the NetWare server.
Start up the NetWare server and check the NIC configuration.
Check the NSAP packet on the NetWare server is not set to Disable.
Remote Server mode
Check the correct print server is operating on the file server.
Check the Print Server name operating on the File Server and the Print Server name set in the NIC are the same.
Troubleshooting 99
