Manuals / Oki / Computer Equipment / Printer

Oki C9500 V2, C7500 V2 manual Troubleshooting, Self-diagnostic test, Printer does not print

Models: C7500 V2 C9500 V2

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TROUBLESHOOTING

The network addresses used in this manual are shown for example only. Network addresses used in your installation must be generated from your own network.

Self-diagnostic test

Printer does not print.

Ensure the printer emulation is set to PS or Automatic.

NG is printed in the Self-diagnostic test.

Flash ROM Check registers NG.

Confirm that the network interface card (NIC) is installed correctly and turn the printer off and on again.

Initialize the NIC.

Troubleshooting 97

Image 97

Oki C9500 V2, C7500 V2 manual Troubleshooting, Self-diagnostic test, Printer does not print, Flash ROM Check registers NG

Contents

C7300/C7500 V2 C9300/C9500 Preface Table of Contents Page Introduction Network ConfigurationLPR, FTP, TELNET, HTTP, IPP SpecificationSelf-diagnostic test Utility Features Configuration utilityAvailable utilities Using Quick Setup Using AdminManager Installation File menu InterfaceStatus Menu FunctionSetup Menu General Tab Oki Device SetupLocation Comments Netware Tab TCP/IP TabButton is greyed out LocationComments NetBEUI Tab EtherTalk TabSnmp Tab Printer Trap IPX Off-line Set sending a Trap Enabled or disabled POP Tab Smtp Tab To Address Create a NetWare Queue Print Queue Printer Mode LocationServer Delete NetWare Object IP Address SetupHelp Menu Option MenuDefault user name and password Using a Web browserMicrosoft Internet Explorer Netscape NavigatorAdjusting printer settings Example for IP address Using Telnet$ telnet Level1 Level2 Level3 Setup Rprinter IPX Print Server 1 ~ Job Timeout Level2 Level3 Level1Paper Error Back to prior menu Using Snmp PrintSuperVision Management utilitySystem requirement Supported Printers Network Interface Supported printer Cards Supported network interface cardsWindowsXP/2000/NT4.0 requires administrator privileges To install the Print SuperVision utilityUninstallation Oki LPR Printing utilitySystem Requirement Windows XP/2000/NT4.0 requires administrator privileges To install the Oki LPR utilityUninstallation Overview Microsoft WindowsWindows Version Method Installation of TCP/IP ProtocolWindows NT Windows 95/98/MeWindows XP WindowsNetwork printer IP address configuration Do you use the NetWare protocol? Do you use the TCP/IP protocol?Do you use the EtherTalk protocol? Do you use the NetBEUI protocol?Windows 95/98/Me OkiLPR NT 4.0 requires administrator privilegesMicrosoft LPR Windows 2000 requires administrator privileges Port IPP Windows XP Port IPP Novell Netware IPX Network Printer SettingsNetBEUI Protocol Computer NameWindows 95/98/Me Windows Computer Name OL07DB85 Printer driver configurationNovell Netware IPX Novell Netware IPX Print Server Mode Recommended Remote Printer ModeNovell Netware Supported Versions and ModesPrinting the Network Interface Card Configuration Sheet Setup UtilitiesOki Ndps Gateway Novell NetWare Novell NetWare Novell NetWare IPrint Novell NetWare Network Interface card setting ConfigurationUnix Example Logging in to IP address Back to prior menu Please select 1- 99? Sun OS 4.x.x BSD configuration Operating system configurationExample for IP address 192.168.20.127 and host name c7300v2 Example for host name c7300v2Check that lpd printer daemon is activated Sun Solaris 2.x configuration # usr/sbin/lpshut # ping c7300v2 HP-UX 10.x configurationStop the printer spooler Example for IP Address 192.168.29.127 and host name c7300v2 AIX 4.1.5 configurationExample for the c7300v2 registered as the print server Logical printers LPD PrintingLogical printer Printer function Example To delete a print job Job ID 123 on the c7300v2lp BSD-based UnixSystem V-based Unix Example To delete a print job Job ID 456 in the c7300v2lpLogical directories FTP printingLogical directory Printer function Example Logging in with host name c7300v2 or IP addressExample transferring print data test.prn Logout from the network card using the quit commandExample displaying the network card status directory name lp Example displaying network card statusUnix Supported Versions Apple MacintoshConfiguration Setup Utilities for Mac OS 8.xAppleTalk Configuration Macintosh OS Apple Macintosh Self-diagnostic test TroubleshootingPrinter does not print Flash ROM Check registers NGCannot print with lpr and ftp Computer cannot find the network interface cardNetWare Remote Server modeIncorrect User name on the banner Printer cannot find the network interface cardPostScript error occurs if a Banner Page is printed Print Server modeNot identified by the Chooser and the Setup Utility EtherTalkNetwork interface card is not identified NetBEUITroubleshooting Glossary Error writing to Prn1Troubleshooting APPENDIX- E-MAIL Alert Function Page C7300/C7500/C9300/C9500