TROUBLESHOOTING
Problem | Possible Cause and Solution |
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When the PortaTone is turned on or off, a | This is normal and indicates that the PortaTone is receiving |
popping sound is temporarily produced. | electrical power. |
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When using a mobile phone, noise is | Using a mobile phone in close proximity to the PortaTone |
produced. | may produce interference. To prevent this, turn off the |
| mobile phone or use it further away from the PortaTone. |
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The sound of the voices or rhythms seems | The battery power is too low. Replace the batteries. (See |
unusual or strange. | page 9.) |
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There is no sound even when the key- | Check that nothing is connected to the PHONES/OUTPUT |
board is played or when a Song is being | jack on the rear panel. When a set of headphones is |
played back. | plugged into this jack, no sound is output. |
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When one of the PIANO styles is selected | This is normal; the accompaniment of the style can only be |
and started, the rhythm cannot be heard. | heard when accompaniment is set to ON and keys are |
| played in the ACMP section of the keyboard. |
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Not all notes are heard when playing a | Too many keys are pressed at the same time. The |
number of notes simultaneously. | PortaTone is polyphonic up to a maximum of 16 notes. |
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The Pad sound is cut off or sounds | The PortaTone is polyphonic up to a maximum of 16 |
unusual. | notes. If a style or song is playing back at the same time a |
| Pad is played, some notes/sounds of the Pad may be |
| omitted (or “stolen”) from the accompaniment or song. |
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The sound of the voice changes from | The AWM tone generation method uses multiple record- |
note to note. | ings (samples) of an instrument across the range of the |
| keyboard; thus, the actual sound of the voice may be |
| slightly different from note to note. |
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The melody part of the song doesn’t play. | Check that Melody Guide is turned off. |
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The song plays back to a certain point | Check that Melody Guide is not set to “Waiting.” |
and then pauses. |
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The notes shown in the music staves and | When auto accompaniment is on, the display shows the |
keyboard diagram in the display do not | specific notes of the chords you play in the ACMP section |
match the keys actually played. | of the keyboard. If you play a single finger chord, or an |
| inversion of a chord, the corresponding chord will be |
| appropriately displayed — even if the display does not |
| exactly match the pressed keys. |
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