Oki ES1220n - page 253

ES 1220n Clearing Paper Jams • 253

Jam 381

OPEN TOP COVER

381: PAPER JAM

1. Press the cover release and open the printer’s top cover fully.

Contents

Main Page Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Media Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Postscript Emulation Driver . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172 Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245 Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249 Software Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289 Introduction Printer Overview Front View Rear View Notes, Cautions, etc. Changing the display language Media Recommendations Media Weight Designations Media Types Paper Page Page Media: Tray 1 and Optional Tray 2 Media Sizes: Trays 1 & 2 Rear Feed Exit Paper size Tray 1 Tray 2 Top Media: Multi-Purpose Tray Media Sizes: Multi-Purpose Tray Feed Exit Paper size MP Tray Rear Top Top Exit (Face Down Stacker) Rear Exit (Face Up Stacker) Optional Duplex Unit Loading Paper Trays 1 and 2 Page Page Multi-Purpose (MP) Tray Page Page Page Postscript Emulation Driver Windows 98/Me Page Printing Custom Page Sizes Page Page Page Page Page Page Page Collating Secure Print (Printing Confidential Documents) Page Page Page Store to Hard Disk Page Page Page Windows 2000 and XP Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Printing Overlays Page Page Windows NT 4.0 Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Printing Overlays Page Page PCL Emulation Driver Windows 98/Me/XP/NT 4.0 Page Printing User Defined Sizes Page Page Page Page Page Page Page Page Page Page Collating Page Page Page Page Page Page Page Page Page Page Store to Hard Disk Page Page Page Page Printing Posters Windows 2000 Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Color Printing General Information Factors That Affect the Appearance of Printed Documents Differences between the Range of Colors a Monitor or Printer Can Reproduce Page How Your Software Application Displays Color Choosing a Color Matching Method RGB or CMYK? Matching Photographic Images Matching Specific Colors (e.g., a Company logo): RGB only Printing Vivid Colors: RGB Only Page Page Color Matching Options: Windows Me and 98 Color Matching Options: Windows 2000, XP and NT 4.0 Page Page Page Color Matching: PCL Driver Page Page Page Menu Functions How To Make Changes in The Menus For Example: Page Summary of Menu Defaults Menu Defaults Page Page Page Page Page Page Page Printer Menus Print Jobs Menu Information Menu Item Action Explanation Print Menu AUTO Print Menu (continued) Media Menu INCH Media Menu (continued) Page Color Menu Page Color Menu (continued) System Configuration Menu Items Settings Explanation 60 System Configuration Menu (continued) Items Settings Explanation PCL Emulation Menu Page PCL Emulation Menu (continued) PPR Emulation Menu PPR Emulation Menu (continued) Normal FX Emulation Menu DISABLE FX Emulation Menu (continued) NORMAL Parallel Menu ACK IN BUSY DISABLE USB Menu Network Menu Page Network Menu (continued) Disk Maintenance Menu System Adjust Menu System Adjust Menu (continued) Maintenance Menu Usage Menu Item Explanation Setting Color Tuning from The Front Panel Page Page Page Replacing Consumables Toner Cartridge Replacement Page Page Page Page Page Page Image Drum Replacement Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Options RAM Memory (P/N 70043001, 70043101, 70043201) Page Duplex Unit (P/N 42158401) Hard Disk Drive (P/N 70043501) Clearing Paper Jams Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Troubleshooting LCD messages Page ON-LINE Page Page Note Parallel Transmission Mode Problem Solving Problems Printing Paper Feed Problems Paper jam has been cleared, but printer does not print. Application error or general protection fault is displayed. Printing is slow. Printer requests paper size change to continue printing. Print processing does not start. The power is on, but the printer does not go online. Print processing cancels. Computer Interface Problems Cannot configure for parallel connection. Cannot configure for USB connection. Printout is garbled or incorrect with parallel connection. Cannot print. LPT WRITE ERROR is displayed. PRNUSBX WRITE ERROR is displayed. Print Quality Problems Longitudinal white stripes Fading in patches Longitudinal fading Faint printing Longitudinal black stripes Faint shading on unprinted sections Blurred letter edges One side of printed pages appears blurred Toner rubs off when you rub the printed surface. Miscellaneous Problems Printer makes a strange noise. Printer takes a long time to start printing. Specifications Item Specification Software Utilities Overview Color Swatch Utility General Information Installing the Color Swatch Utility Opening the Color Swatch utility Using the Color Swatch Utility Creating Custom Swatch Colors Page Summary of Storage Device Manager Functions Page Using Storage Device Manager On-Line Help Administration Page Setting Up an Administrative Password Creating PostScript Forms Page Page A: Creating and Downloading a PCL Project Page Page B: Test Printing PCL Macros Page Maintaining the Internal Hard Drive and Flash Memory Page Page Using Overlays Page Page Page Page Page Page Page Page Page PrintSuperVision Utility General Information Installing PrintSuperVision Features Additional Information Network Printer Status Utility Installing The Network Printer Status Utility To Open The Network Printer Status Utility Page Oki LPR Utility How to Install LPR Status box Additional Information Page With Print Job Accounting *NOTE Page Installation Operating System Requirements Print Job Accounting Software Overview Installing The Print Job Accounting Software Page Account ID Using the Server Software Starting the Server Software Page Page Log Pull-down Menu (for more information, see NOTES box below) Help Pull-down Menu Page How to Add a Printer Page Page Page Page How to Change Account ID settings Page How to Read Logs The items that are displayed as print logs are as follows: Column Description Page Using the Client Software Starting the Client Software Setting Account ID on the Client Computers Page Page Page Troubleshooting Known Problems/Solutions Uninstalling the Job Accounting Software To Uninstall the Server Software To Uninstall the Client Software Checking the Printer Status